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Microsoft MB-240 Practice Test - Questions Answers, Page 15

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Question 141

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You are implementing Connected Field Service.

You need to provide a list of loT components that can be used within Connected Field Service. Which three loT components are applicable? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Azure Blob Storage

Azure Blob Storage

Azure SQL Database

Azure SQL Database

App Services

App Services

Cognitive Services

Cognitive Services

Azure Cosmos Database

Azure Cosmos Database

Stream Analytics

Stream Analytics

Suggested answer: A, C, F
asked 05/10/2024
Vo Quoc Bao
35 questions

Question 142

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You are working with your customer to define their booking timestamps and booking journals. Your customer needs your help to understand the capabilities.

Which two explanations are appropriate? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Overtime is a type of booking journal. The system determines if the working duration is outside normal working hours.

Overtime is a type of booking journal. The system determines if the working duration is outside normal working hours.

Timestamp Frequencies are only updated Per Booking Status Change

Timestamp Frequencies are only updated Per Booking Status Change

Timesheets are required to be set up in order to properly capture booking timestamps.

Timesheets are required to be set up in order to properly capture booking timestamps.

Booking timestamps are used to calculate Booking Journals that calculate total travel time and working time for a specific booking.

Booking timestamps are used to calculate Booking Journals that calculate total travel time and working time for a specific booking.

Suggested answer: A, D
asked 05/10/2024
henri victor BOGMIS
38 questions

Question 143

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You are configuring the schedule board so that dispatchers can:

1. see all resources on the schedule board at once, with no filtering based on resource type, internal and subcontractors.

2. quickly look at the board, and determine who is internal versus external.

You need to ensure dispatchers can see the resource type.

In which two places should you add the Resource Type field? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

To Resource Details View

To Resource Details View

To Resource Cell Template

To Resource Cell Template

To Retrieve Resources Query

To Retrieve Resources Query

To Resource Tooltips View

To Resource Tooltips View

Suggested answer: B, C
asked 05/10/2024
Morten Sivertsen
30 questions

Question 144

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Your organization recently implemented Microsoft Dynamics 365 Field Service. In preparation for user training, you created two new tabs on the schedule board, and configured them based on the line of business.

You need to ensure that users know how to control access to those newly created tabs.

Which three sharing options are available for the tabs? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Available to all schedule board viewers.

Available to all schedule board viewers.

Available only to the user who created it.

Available only to the user who created it.

Available only to the users with Field Service dispatcher security role.

Available only to the users with Field Service dispatcher security role.

Available only to the users with Field Service administrator security role.

Available only to the users with Field Service administrator security role.

Available only to specified users.

Available only to specified users.

Suggested answer: D, E
asked 05/10/2024
Quratulain Damani
42 questions

Question 145

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You implemented Microsoft Dynamics 365 Field Service. You are now managing changes as the team continues to use Dynamics 365. Dispatchers are reporting that the schedule board is difficult to navigate because resources can be scheduled 24 hours of the day. However, resources for this organization only work between 7am and 5 pm in the Greenwich Mean Time Zone (GMT).

You need to modify the schedule board to resolve this issue. What should you do?

Modify the existing schedule board tabs to only include resources working 7am to 5 pm GMT.

Modify the existing schedule board tabs to only include resources working 7am to 5 pm GMT.

Modify the existing schedule board tabs and ensure the working time for the tab is set to 7am to 5 pm GMT.

Modify the existing schedule board tabs and ensure the working time for the tab is set to 7am to 5 pm GMT.

Adjust the working hours of the resources to 7am to 5 pm GMT.

Adjust the working hours of the resources to 7am to 5 pm GMT.

Create a schedule board tab for the resources working 7am to 5 pm GMT and ensure all the resources have been added to that tab.

Create a schedule board tab for the resources working 7am to 5 pm GMT and ensure all the resources have been added to that tab.

Suggested answer: B
asked 05/10/2024
Ahmad Mansour
34 questions

Question 146

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Your organization is planning to implement Field Service mobile app based on the Microsoft Power Platform. You need to install this app on a mobile device and test it.

What are the two prerequisites for installing the mobile app? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Ensure the user is assigned the appropriate Microsoft Power Apps license.

Ensure the user is assigned the appropriate Microsoft Power Apps license.

Ensure the user is correctly set up in the Woodford solution.

Ensure the user is correctly set up in the Woodford solution.

Ensure the minimum supported version of the Field Service solution is installed.

Ensure the minimum supported version of the Field Service solution is installed.

Ensure the user is assigned the Field Service-Resource security role.

Ensure the user is assigned the Field Service-Resource security role.

Suggested answer: C, D
asked 05/10/2024
Jarlesi Bolivar
36 questions

Question 147

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You are working for a heating, ventilation, and all conditioning (HVAC) service organization.

The Held technicians in your organization are working in the Field Service mobile app. The technicians report that they are able to access customer assets, but unable to access functional location and customer asset hierarchy in offline mode.

You need to ensure technicians can view the functional location and customer asset hierarchy in their mobile app

What should you do?

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Question 148

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Your company decided they want the Field Service territory structure to match that of the already defined sales territories within Dynamics 365. This would allow reporting by territory on the Sale and related warranty work on products in a specific territory, it will also allow scheduling of resources based on location.

Vou need to set up the territories to allow for scheduling work and filtering by technicians.

Which two pieces of information must you provide when setting up the territories? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

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Question 149

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You are configuring settings related lo booking status.

You have the following booking status;

1. Arrived On Site associated with the Field Service status In Progress

2. Repair associated with the Field Service status In Progress

3. Completed, associated with the Field Service status Completed

You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app

Which two scenarios will happen by default? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

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Question 150

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DRAG DROP

Your company receives a call from a customer saying that the hydraulic pump they received from your company is defective. The pump is manufactured by your company.

You need to process a return.

Which three actions should be performed in sequence? To answer, move the three appropriate actions from the list of actions to the answer area Arrange the three actions in the correct order.

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