Microsoft MB-240 Practice Test - Questions Answers, Page 20

You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team.

Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.

Does this meet the goal?

Contoso Ltd. is looking to improve the up time of their customer assets and also make better repair and maintenance decisions by tracking the service history.

Contoso wants metrics around the service history of each customer asset including tracking performance for each scheduled maintenance per the service agreement. The metrics need to be displayed in the form of reports/dashboards.

You need to build the service history and achieve the requirements.

Which two actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You need to enable Internet of Things (loT) access for both resources and dispatchers. Which two actions should you take? Each answer presents a complete solution. NOTE: Each correct selection is worth one point.

A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

You are setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type.

You need to create this new incident type.

Which three steps are required? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.