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Microsoft MB-240 Practice Test - Questions Answers, Page 18

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You are working on the Dynamics 365 Field Service self-scheduling portal. You are explaining the states of a booking or appointment that are visible in the portal to your customer.

The customer asks which portal states will yield a message that includes a link to an online web experience hosted on Microsoft Power Portals.

Which three messages will include this link? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Booking Reminder

A.

Booking Reminder

Answers
B.

Booking Canceled

B.

Booking Canceled

Answers
C.

Booking Committed

C.

Booking Committed

Answers
D.

Booking Complete

D.

Booking Complete

Answers
E.

Technician Traveling

E.

Technician Traveling

Answers
Suggested answer: A, B, D

DRAG DROP

Your company recently enabled a self-service scheduling portal for your customers to schedule appointments.

You need to explain how a portal access request can be sent manually to your customers to access the portal.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer are a. Arrange the four actions in the correct order.


Question 172
Correct answer: Question 172

You are scheduling a customer for preventative maintenance performed on a predictable schedule.

The customer wants the work performed within two (2) days of the 15th of each month, and an Agreement has already been created.

Which three elements of the booking setup are valid? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Auto Generate Work Order = Yes

A.

Auto Generate Work Order = Yes

Answers
B.

Preferred Resource contains data

B.

Preferred Resource contains data

Answers
C.

Pre-Booking Flexibility = 2 and Post Booking Flexibility = 2

C.

Pre-Booking Flexibility = 2 and Post Booking Flexibility = 2

Answers
D.

Preferred Resource either contains data or is blank

D.

Preferred Resource either contains data or is blank

Answers
E.

Auto Generate Work Order = No

E.

Auto Generate Work Order = No

Answers
Suggested answer: A, C, D

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

A.

Go to the resource and select the Working hours tab.

A.

Go to the resource and select the Working hours tab.

Answers
B.

Set the resources in the correct time zone.

B.

Set the resources in the correct time zone.

Answers
C.

Create a work hours template based on the region.

C.

Create a work hours template based on the region.

Answers
D.

Create new working hours, then select Repeat as 'custom', with 'Monday to Friday' and the hours set as '8:00 am to 5:00 pm'

D.

Create new working hours, then select Repeat as 'custom', with 'Monday to Friday' and the hours set as '8:00 am to 5:00 pm'

Answers
E.

Select the resource, set the calendar, and apply the working hours template.

E.

Select the resource, set the calendar, and apply the working hours template.

Answers
Suggested answer: C, E

You need to advise LitWare administrators on configuring advanced options for inspection requirements. Which option should you recommend?

A.

Download as Report

A.

Download as Report

Answers
B.

Download as Word template

B.

Download as Word template

Answers
C.

Export to PDF

C.

Export to PDF

Answers
D.

Export to Excel

D.

Export to Excel

Answers
Suggested answer: C

DRAG DROP

LitWare has requirements for configuring the services around the region.

You need to set up the system to meet those requirements.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer are a. Arrange the four actions in the correct order.


Question 176
Correct answer: Question 176

DRAG DROP

LitWare has requirements for the ability to track technician time.

You need to set up a manual option to track the time against the work orders.

Which three actions should you perform in sequence? To answer, move the three a Arrange the three actions in the correct order.


Question 177
Correct answer: Question 177

You are a field service technician. You need to supply a fan belt for a compressor at a customer site. When checking the stock in your van. you realize your fan belt inventory is showing 0.

You need to initiate a transfer from the stock at the home office.

Which two fields must you use to complete the transfer of stock? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Source Warehouse

A.

Source Warehouse

Answers
B.

To Location

B.

To Location

Answers
C.

From Location

C.

From Location

Answers
D.

Destination Warehouse

D.

Destination Warehouse

Answers
Suggested answer: A, D

DRAG DROP

A customer experience manager wants to send unique portal links to each of their customers by email.

You need to enable an existing Microsoft Power Automate flow to send emails with unique links.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer are a. Arrange the four actions in the correct order.


Question 179
Correct answer: Question 179

Your customer wants to update compressor temperature information in an external system called Maximo.

The update in the external system should happen if the compressor temperature reading is above 107 degrees, while the technician is performing onsite repairs.

What is the most efficient way to perform this task systematically?

A.

Create a Business Process Flow on the work order to update Maximo when the temperature reading entered is greater than 107 degrees.

A.

Create a Business Process Flow on the work order to update Maximo when the temperature reading entered is greater than 107 degrees.

Answers
B.

Create Dual Write integration logic to update Maximo when the temperature reading entered is greater than 107 degrees.

B.

Create Dual Write integration logic to update Maximo when the temperature reading entered is greater than 107 degrees.

Answers
C.

Create a Power Automate flow to update Maximo when the temperature reading entered is greater than 107 degrees.

C.

Create a Power Automate flow to update Maximo when the temperature reading entered is greater than 107 degrees.

Answers
D.

Create a Business Process Flow on the booking to update Maximo when the temperature reading entered is greater than 107 degrees.

D.

Create a Business Process Flow on the booking to update Maximo when the temperature reading entered is greater than 107 degrees.

Answers
Suggested answer: D
Total 196 questions
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