You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles.Which two options should you choose? Each correct answer presents a complete solution.

Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.

Set the Default Radius Unit to Miles under Scheduling Parameters.

Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.

Set the Default Radius Value to 50 under Scheduling Parameters.

Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.

Set the Default Radius Unit to Miles under Scheduling Parameters.

You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.One of your schedulers indicates two of their resources are not getting work orders assigned.You need to determine Auto Geo Code Addresses to Yes in Field Servic rk orders through RSO.Which three options should you choose? Each correct answer presents a complete solution.

Work Hours is not properly configured for days being optimized.

Optimize Schedule field is not set to Yes.

Start Location and End Location fields are not the same.

Work Hours is not properly configured for days being optimized.

Optimize Schedule field is not set to Yes.

The Work Location field is not set to Onsite.

Scheduling Method is not set to Optimize.

Start Location and End Location fields are not the same.

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.One of your customers, Adventure Works, does not want one of your resources to be scheduled to workorders going forward. The resource must be able to be scheduled for other accounts.How can you achieve this goal?

Create a Requirement Resource Preference record for the resource. Set the Preference Type to Restricted and Account to Adventure Works.

Create a Requirement Resource Preference record for the resource. Set the Preference Type to Restricted and Cascade to No.

Create a Requirement Resource Preference record for the resource. Set the Preference Type to Restricted and Account to Adventure Works.

Select Load the Default Filters on the Schedule Board.

Create a Requirement Resource Preference record for the resource.

You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team.The field engineering team documents work done on repairs and maintenance by completing Work Orders within Dynamics 365.You need to easily schedule work orders for the field engineering team via the schedule and enable geocoding.Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.

Connect to Maps in Resource Scheduling.

Set Auto Geo Code Addresses to Yes in Field Service Settings.

Connect to Maps in Resource Scheduling.

Configure the map on the Schedule Board.

Set Auto Geo Code Addresses to Yes in Resource Scheduling.

Set Auto Geo Code Addresses to Yes in Field Service Settings.

Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately.You need to configure the schedule board so that bookings are easily visible to the dispatchers.How can you configure Dynamics Field Services to increase booking visibility?

Configure the status color for a booking status record, to identify high priority work order records.

Configure a work order type for high priority issues, to help categorize high priority work order records.

Configure an Incident type for high priority incidents on work order records.

Configure the status color for a booking status record, to identify high priority work order records.

Configure a priority record to allow you to identify high priority work order records.

The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.The manager is unable to optimize requirements and bookings related to work orders.Which three settings are required? Each correct answer presents part of the solution.

Assign the Field Service-Administrator security role to the RSO user.

Enable Resource Scheduling Optimization.

Assign the Field Service-Administrator security role to the RSO user.

Add the RSO dispatcher role to a dispatcher.

Enable Resource Scheduling Optimization.

Add RSO to the profile Field Service-Administrator.

You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, Technician A never shows up as available.You need to update the system to see Technician A's availability.What should you do?

Set Enable for Availability Search to Yes on the Technician A bookable resource record.

Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.

Set Real Time Mode to Yes on the Schedule Assistant view.

Set Display on Schedule Board to Yes on the Technician A bookable resource record.

You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled ''Parts Requests'' within the Dynamics 365 Field Service Mobile App.You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

Synchronize the Dynamics 365 for Field Service Mobile App.

Ensure that a security role has been assigned to the project.

Ensure that the Woodford project with the appropriate customizations has been published.

Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.

Synchronize the Dynamics 365 for Field Service Mobile App.

Ensure that a security role has been assigned to the project.

Verify that the impacted field engineers are enabled to use this project.

Ensure that the Woodford project with the appropriate customizations has been published.

You are Dynamics 365 for Field Service Development Manager.You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements.What should you create in order to enable this capability?

Create a project for each developer, which publishes changes to a master project.

Create a project for each developer, using security roles to identify what customizations are available for modification.

Create a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.

Create a project for each developer, each within its own Woodford solution.

You are a Dynamics 365 for Field Service Mobile customizer.Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work order data, and users cannot see warehouses.You need to determine which updates to make within the mobile project so that technicians can see the appropriate information.Which three actions should you choose? Each correct answer presents a complete solution.

Update the Max Sync Records setting.

Update the entity Mode to Online and Offline.

Update Synchronization setting to Always Full Sync.

Update the Max Sync Records setting.

Update the entity Mode to Online and Offline.

You are a Dynamics 365 for Field Service Administrator.You have a requirement to make a custom attribute 'Contract Status' required and to not allow invalid data to be entered in the attribute.What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

Create an Option Set with all possible options for the attribute.

Create an OnSave rule to check any field's data, but without highlighting the field when the condition is not met.

Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.

Create an Option Set with all possible options for the attribute.

Create an OnChange rule to highlight a field when it does not contain correct field data.

Create an OnSave rule to check any field's data, but without highlighting the field when the condition is not met.

You are a Dynamics 365 for Field Service Mobile (FSM) customizer.Technicians report that they are not seeing their Bookings in the FSM app.You need to investigate why they cannot see their bookings.What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.

Check Drip Scheduling setting on the Bookable Resource.

Check that FSM app is synching to server.

Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.c

Check Drip Scheduling setting on the Bookable Resource.

Check sync filter on Bookable Resource Booking View.

Check if sync filter on Bookable Resource entity is too restrictive for offline mode.

Check that FSM app is synching to server.

Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.c

You are a Dynamics 365 for Field Service Mobile Administrator (FSM).When technicians log into FSM, they receive the following message:''Your organization has not configured Field Service Mobile.''You log into FSM and cannot reproduce the issue with your login.What must you do to fix the issue?

Update the Security Roles for the FSM project within Woodford.

Update the Priority for the FSM project within Woodford.

Update the Security Roles for all Bookable Resources within Dynamics 365.

Set Enabled for Field Service Mobile to Yes for all Bookable Resources.

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.As the field Service Administrator, you need to configure the field service settings for work orders for your environment.Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.

Auto generate resource requirement for work order

Default work order completed status

Auto generate resource requirement for work order

Default work order completed status

Auto generate work order for agreement booking

You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

Select the source warehouse, then select the destination warehouse.

Enter the quantity to transfer, then click transfer.

Select the source warehouse, then select the destination warehouse.

Enter the quantity to transfer, then click transfer.

Enter the part number from the drop down, then click to transfer.

Select the From warehouse location, then select the To warehouse location.

You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.

Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.

Create Invoice Setup for site visits, with Invoice Recurrence of each month.

Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.

Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.

Create Invoice Setup for site visits, with Invoice Recurrence of each month.

Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.

You are a Dynamics 365 for Field Service Administrator.You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.What must you do to properly set up the assets?

Add the compressor sub-components as customer asset records.

Add the compressor sub-components as sub-assets on the refrigerator customer asset record.

Click View Hierarchy on the refrigerator customer asset record.

Set the Master Asset on the sub-components to the refrigerator Customer Asset record.

Add the compressor sub-components as customer asset records.

You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

Configure the customer asset records hierarchically, and maintain service history at the sub-component level.

Configure the customer inventory records individually, in order to maintain the service history at the parent component level.

Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.

Configure the customer asset records hierarchically, and maintain service history at the service account level.

You are assigned to a Microsoft Dynamics 365 Field Service implementation for a Gym & Fitness company.You need to distribute a survey to any customers who sign up for a monthly subscription. The Customer Experience Manager wants to send the survey with a custom email address instead of using the default Dynamics 365 Customer Voice survey email address.Which two actions should you perform? Each answer presents a complete solution. NOTE: Each correct selection is worth one point

Add and verify a domain in the Microsoft 365 Admin Center.

Add a custom email address in the Microsoft 365 Admin Center.

Add a custom email address in the Microsoft Power Platform Admin Center.

Add and verify a domain in the Microsoft 365 Admin Center.

Add and verify a domain in the Microsoft Power Platform Admin Center.

Add a custom email address in the Microsoft 365 Admin Center.

You need to configure the Microsoft Dynamics 365 Field Service mobile app to provide field technicians with access to custom entities. What should you do?

In the mobile offline profile, add a custom data filter to the entity.

Create a new role and assign it to the technicians.

In the mobile offline profile, add a custom data filter to the entity.

Go to the mobile offline profile, and add the entity.

Add the entity to the site map of the Field Service mobile model-driven app.

You implemented Microsoft Dynamics 365 Field Service for an electronics company.The technician reports that they are unable to view the customer asset hierarchy and the functional location at the customer s location.* While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service Resource security role to a technician.* While working at the customer site, there were some internet connectivity issues and so the technician had to work offline.Why was the technician unable to view customer asset hierarchy and functional location?

Internet connectivity is required.

The security role assigned needs to be Field Service Admin

Internet connectivity is required.

The functional location still needs to be assigned to the work order.

The offline profile still needs to be published.

You are configuring work orders for technicians to complete the onsite service.When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.Which option should the technician use to enter their time spent?

Field Service Product Type as Non-Inventory

Microsoft MB-240 Practice Test 2 - Free Online Exam Prep & Questions

DRAG DROP

You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.

The team needs a schedule board view where they only see work orders with a priority of Critical.

Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Microsoft MB-240 image Question 1 5246000 10052024125911000

Correct answer:

Microsoft MB-240 image answer Question 1 5246000 10052024125911000

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asked 05/10/2024

Joan Campo

40 questions

Microsoft MB-240 Practice Test 2

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