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Question 31 - MB-910 discussion

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You work as a technician and receive your work assignments by using cases in Dynamics 365 Customer Service.

You need to review the timeline for a case that you are managing.

Which type of activity appears in the case timeline?

A.

Project task

Answers
A.

Project task

B.

Task

Answers
B.

Task

C.

Entitlement

Answers
C.

Entitlement

D.

Work order

Answers
D.

Work order

Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-create-a-case

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asked 05/10/2024
Wanicha Inburan
37 questions
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