A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Question

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.

There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.

You need to automate the survey process and streamline collection and analysis of responses.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Venkata Nandyala · Accepted Answer

Create a survey in Dynamics 365 Marketing and create a campaign to send it to out and collect data

Venkata Nandyala · Accepted Answer

Use Customer Voice to collect and analyze survey results

Venkata Nandyala · Answer

Use Power Automate to automatically send Customer Voice surveys

Venkata Nandyala · Answer

Create surveys in Dynamics 365 Marketing by using Questionnaire

Venkata Nandyala · Answer

Use Customer Voice to compile results from the existing third-party app

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