Microsoft MB-910 Practice Test - Questions Answers, Page 9
List of questions
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HOTSPOT
A company uses Dynamics 365 Sales. The company plans to use SharePoint Online to manage documents.
For each of the following statements, select Yeas if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
DRAG DROP
All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE:
Each correct selection is worth one point.
DRAG DROP
A company implements Dynamics 365 Sales.
You need to recommend the features to implement that meet the following requirements:
Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.
Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone number, contact, and last contact date for the account. Allow sorting by any column.
Which features should you recommend?
To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
DRAG DROP
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company wants an application that meets the following requirements:
Display the latest news about the company.
Recommend leads to sales team members.
You need to identify an application to meet the requirements. What should you recommend?
Dynamics 365 Customer Service
Linkedln Campaign Manager
Dynamics 365 Sales Insights
Linkedln Sales Navigator
A company uses Dynamics 365 Sales.
You disqualify a lead. On a later date, the lead shows interest in buying a product that the company sells.
You need to convert the lead to an opportunity and retain all available history.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Qualify the closed lead as an opportunity.
Qualify the reactivated lead to an opportunity.
Convert the copied lead to an opportunity.
Use the Reactivate Lead functionality to reopen the lead.
Create a copy of the lead with data from the original lead.
Which three capabilities are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Qualify leads
Case management
Dynamics 365 Connector for Linkedln
Project quote management
Event management
A company uses social media for marketing.
The company wants to use out-of-the-box Dynamics 365 Marketing functionality to streamline social media marketing.
You need to determine the supported social media activities.
Which action is supported?
Gel notified when a company is mentioned.
Schedule a post to be published in the future.
Analyze the sentiment of posts about a company.
Automatically follow another account when a specified condition is met
You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales.
You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration.
What three tools should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Power BI
SharePoint Online
OneDrive for Business
Microsoft Teams
Power Automate
A company is using Dynamics 365 Customer Service for case management.
The company must use entitlements to enforce limitations on customer ticket creation.
You need to design the entitlement terms.
Which two metrics should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Number of hours
Number of cases
Initial response time
Hours of service
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