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HOTSPOT

A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:

Monthly bookkeeping services that take four hours Yearly tax filings with variable hours that are based on a client's needs for one year Reimbursements for unplanned government filing fees You need to create opportunity rows.

Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 71
Correct answer: Question 71

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/basic-quote-lines#billing-types

You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.

The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.

You need to attach a proposal to a customer record.

Which mechanism should you use to attach the proposal?

A.

Timeline attachment

A.

Timeline attachment

Answers
B.

Word template

B.

Word template

Answers
C.

Documents tab

C.

Documents tab

Answers
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manage-sharepointdocuments-document-locations-in-dynamics-365-apps

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.

The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.

You need to recommend an app for the company.

Which app should you recommend?

A.

Microsoft Excel

A.

Microsoft Excel

Answers
B.

Microsoft Outlook

B.

Microsoft Outlook

Answers
C.

Dynamics 365 Sales Insights

C.

Dynamics 365 Sales Insights

Answers
D.

Microsoft Teams

D.

Microsoft Teams

Answers
Suggested answer: D

Explanation:

Reference: https://appsource.microsoft.com/en-us/product/office/wa104382045?tab=overview

All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.

You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A.

Remaining capacity

A.

Remaining capacity

Answers
B.

Percentage capacity

B.

Percentage capacity

Answers
C.

Full capacity

C.

Full capacity

Answers
D.

Front-load hours

D.

Front-load hours

Answers
Suggested answer: D

Explanation:

You would have to create separate bookings for each of the working days.

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/faq-allocation-methods

You have a chart that displays a summary of accounts by industry.

You need a chart that groups the account data by city instead of by industry. You must be able to access the chart at a later date.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Expand the existing chart.

A.

Expand the existing chart.

Answers
B.

Edit the existing chart.

B.

Edit the existing chart.

Answers
C.

Select the city field in the drill-down menu.

C.

Select the city field in the drill-down menu.

Answers
D.

Create a new chart.

D.

Create a new chart.

Answers
Suggested answer: B, D

A company is considering implementing products and the product catalog in Dynamics 365 Sales.

Sales transactions can occur in multiple currencies. The company wants to manage exchange rates.

You need to explain to the company how Dynamics 365 Sales handles currency.

Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

By default, all available currencies can be used.

A.

By default, all available currencies can be used.

Answers
B.

By default, a base currency is available and other currencies can be added as needed.

B.

By default, a base currency is available and other currencies can be added as needed.

Answers
C.

Exchange rates are automatically updated.

C.

Exchange rates are automatically updated.

Answers
D.

Exchange rates need to be updated manually.

D.

Exchange rates need to be updated manually.

Answers
Suggested answer: B, D

Explanation:

Reference:

https://themscrmexpert.wordpress.com/2016/12/29/understanding-organizations-base-currency-in-dynamics-365-crm/

A company uses Dynamics 365 Sales.

You need to analyze account data and create reports based on the analyses.

Which solution should you use?

A.

Microsoft Forms Pro

A.

Microsoft Forms Pro

Answers
B.

Power BI

B.

Power BI

Answers
C.

Power Automate

C.

Power Automate

Answers
D.

Management Reporter

D.

Management Reporter

Answers
Suggested answer: B

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/introduction-sales-template-apps

You need to update inventory data for a company's warehouse.

Which two record types can you use to update the inventory? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Agreement

A.

Agreement

Answers
B.

Warehouse

B.

Warehouse

Answers
C.

Inventory adjustment

C.

Inventory adjustment

Answers
D.

Return merchandise authorization (RMA)

D.

Return merchandise authorization (RMA)

Answers
Suggested answer: C, D

HOTSPOT

A customer purchases Microsoft 365 and Dynamics 365 Sales.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.


Question 79
Correct answer: Question 79

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-microsoft-teams-dialer

https://docs.microsoft.com/en-us/power-platform/admin/set-up-onenote-integration-in-dynamics-365

DRAG DROP

You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.

Match each tool to the reporting requirements.

Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.


Question 80
Correct answer: Question 80

Explanation:

Reference: https://docs.microsoft.com/en-us/powerapps/user/export-excel-dynamic-worksheet

Total 159 questions
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