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HOTSPOT

A company that services air-conditioning equipment is implementing Dynamics 365 Field Service.

You need to recommend the features that the company should implement to meet business requirements.

Which features should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 61
Correct answer: Question 61

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-work-order https://docs.microsoft.com/enus/dynamics365/field-service/mobile-power-app-system-offline https://docs.microsoft.com/en-us/dynamics365/ fieldservice/connected-field-service

HOTSPOT

A company plans to implement Connected Field Service.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.


Question 62
Correct answer: Question 62

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.

You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.

Which two features should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Resource skills

A.

Resource skills

Answers
B.

Resource roles

B.

Resource roles

Answers
C.

Proficiency models

C.

Proficiency models

Answers
D.

Service-level agreements

D.

Service-level agreements

Answers
Suggested answer: A, C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency

You work for a job placement agency that uses Dynamics 365 Project Operations.

A client needs an expert plumber to handle an emergency situation at their office.

You need to identify an expert plumber for the client.

What are two possible ways to achieve this goal?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.

A.

Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.

Answers
B.

Open the client's project Gantt chart and filter by the term expert plumber.

B.

Open the client's project Gantt chart and filter by the term expert plumber.

Answers
C.

Open the Resource Utilization board and filter by the term expert plumber.

C.

Open the Resource Utilization board and filter by the term expert plumber.

Answers
D.

Open the Schedule board and filter by the term expert plumber.

D.

Open the Schedule board and filter by the term expert plumber.

Answers
Suggested answer: C, D

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/view-resource-utilization

You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.

You need to track information about electricians' qualifications professional licenses, and certifications.

Which attribute should you use?

A.

Skills

A.

Skills

Answers
B.

Roles

B.

Roles

Answers
C.

Rating values

C.

Rating values

Answers
Suggested answer: A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/project-operations/resource-management/skills-proficiency-models

A company plans to implement Dynamics 365 Project Operations.

Which two billing methods does Dynamics 365 Project Operations support?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Time and Material

A.

Time and Material

Answers
B.

Fixed Price

B.

Fixed Price

Answers
C.

Expense

C.

Expense

Answers
D.

Not-to-exceed Limit

D.

Not-to-exceed Limit

Answers
Suggested answer: A, B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-contract-values-project-based

A company is implementing Dynamics 365 Project Operations to manage projects for customers.

You are training project managers on how to enter statements of work into the new system.

You need to ensure that the number of hours and the hourly rate for each item are entered.

Where must the project managers enter the required information?

A.

Project contracts

A.

Project contracts

Answers
B.

Project stages

B.

Project stages

Answers
C.

Project accounting

C.

Project accounting

Answers
D.

Resource management

D.

Resource management

Answers
E.

Project tracking

E.

Project tracking

Answers
Suggested answer: A, B

Explanation:

Topic 6, Describe shared features

HOTSPOT

You work for a home decorating company.

You need to ensure that qualifying leads can become project-based opportunities.

What should you do? To answer, select the appropriate option in the answer area.


Question 68
Correct answer: Question 68

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-leads

DRAG DROP

A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.

You need to correct a submitted time entry.

Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 69
Correct answer: Question 69

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/time/ui-behavior-time

HOTSPOT

You are a project manager for a company that uses Dynamics 365 Project Operations.

You need to determine whether a specific resource has availability to work on a project.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.


Question 70
Correct answer: Question 70

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-book-resourcesscheduleboard

https://docs.microsoft.com/en-us/dynamics365/project-operations/resource-management/resourcereconciliation-overview

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