A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service.You need to proactively monitor customer's equipment to identify problems and maintenance needs.Which two Connected Field Service options can you use?Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Dynamics 365 Remote Assist integration

You use Dynamics 365 Field Service.Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.You need to identify the next step in the process.What should you do next?

Schedule and dispatch the work order.

Review and close the work order.

A company has a large number of technicians that work in the field.You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.What should you implement?

Resource scheduling optimization

Unified routing for table records

You work for a job placement agency that uses Dynamics 365 Project Operations.A client needs an expert plumber to handle an emergency situation at their office.You need to identify an expert plumber for the client.What are two possible ways to achieve this goal?Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Open the Resource Utilization board and filter by the term expert plumber.

Open the Schedule board and filter by the term expert plumber.

Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.

Open the client's project Gantt chart and filter by the term expert plumber.

Open the Resource Utilization board and filter by the term expert plumber.

Open the Schedule board and filter by the term expert plumber.

You have a chart that displays a summary of accounts by industry.You need a chart that groups the account data by city instead of by industry. You must be able to access the chart at a later date.What are two possible ways to achieve this goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Select the city field in the drill-down menu.

A company is considering implementing products and the product catalog in Dynamics 365 Sales.Sales transactions can occur in multiple currencies. The company wants to manage exchange rates.You need to explain to the company how Dynamics 365 Sales handles currency.Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

By default, a base currency is available and other currencies can be added as needed.

Exchange rates need to be updated manually.

By default, all available currencies can be used.

By default, a base currency is available and other currencies can be added as needed.

Exchange rates are automatically updated.

Exchange rates need to be updated manually.

You need to update inventory data for a company's warehouse.Which two record types can you use to update the inventory? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Return merchandise authorization (RMA)

Microsoft MB-910 Practice Test 2 - Free Online Exam Prep & Questions

DRAG DROP

A company is implementing Dynamics 365 Customer Service.

You need to recommend features that will meet the requirements.

Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Microsoft MB-910 image Question 1 5218161 10052024010340000

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Microsoft MB-910 image answer Question 1 5218161 10052024010340000

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asked 05/10/2024

Charalambos Pasvantis

46 questions

Microsoft MB-910 Practice Test 2

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