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Question 63 - MB-910 discussion

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A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.

You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.

Which two features should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Resource skills

Answers
A.

Resource skills

B.

Resource roles

Answers
B.

Resource roles

C.

Proficiency models

Answers
C.

Proficiency models

D.

Service-level agreements

Answers
D.

Service-level agreements

Suggested answer: A, C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency

asked 05/10/2024
Katrina Allangba
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