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Question 67 - MB-920 discussion

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An international hotel company implements Dynamics 365 Finance.

You need to help the hotel company identify email integration capabilities.

What are two valid use cases for sharing Dynamics 365 Finance documents with customers by using email integration? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

The company sends statements to customers based on request.

Answers
A.

The company sends statements to customers based on request.

B.

Customers negotiate prices for hotel reservations with company agents by using their personal email addresses.

Answers
B.

Customers negotiate prices for hotel reservations with company agents by using their personal email addresses.

C.

A customer registers a complaint online regarding their stay at any of the company's hotels.

Answers
C.

A customer registers a complaint online regarding their stay at any of the company's hotels.

D.

The company emails invoices to customers after their hotel stay.

Answers
D.

The company emails invoices to customers after their hotel stay.

Suggested answer: B, D
asked 05/10/2024
Calin-Alin Stoenescu
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