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Question 11 - MS-700 discussion
You company has a Microsoft 365 subscription that uses Phone System and Calling Plans.
You plan to implement a toll phone number for the helpdesk.
You need to implement the following call features for the helpdesk phone number:
Must include a greeting and hold music
Must bypass menu options when a call is established to the helpdesk
What two resources should you create? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.
a call queue
B.
a call park
C.
an auto attendant
D.
a resource account
E.
a calling policy
Your answer:
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