Microsoft MS-721 Practice Test - Questions Answers, Page 14
List of questions
Question 131
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You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
From the Microsoft Teams admin center configure a new caller ID policy
Set Calling Party Name to the organization name.
From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
Set Replace the caller ID with to Resource account
Set Override the caller ID policy to On.
Explanation:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A) Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E)
Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the following: (D)
User's number: Display the user's number.
Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field, called Replace the caller ID with this resource account. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it may take a few minutes before the resource account is available for selection.
7. Select Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
Question 132
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Your company has offices in London and Vancouver
The company has a Teams Phone deployment that uses Calling Plans.
The London office contains a user named User1.
User1 moves from the London office to the Vancouver office.
You need to update the phone number and emergency location of User1 to match the new office.
What should you do first?
Run New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
Modify the current Usage location for User1.
Run Grant-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
Add a new emergency location for User1.
Explanation:
Assign an emergency location
You can assign emergency locations for your organization in the Microsoft Teams admin center or by using PowerShell.
To assign an emergency location, be sure the location, users, and phone numbers are all in the same country.
Using the Microsoft Teams admin center
In the left navigation of the Microsoft Teams admin center, click Locations > Emergency addresses.
Click Add.
Enter a name and description for the location.
Select the country or region, and then enter the address.
If the address isn't found and you want to manually edit the address, turn on Edit the address manually.
Click Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/add-change-remove-emergency-locationorganization
Question 133
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You have a Microsoft Teams Phone deployment that uses Direct Routing.
You plan to use Microsoft Power BI to analyze Call Quality Dashboard (CQD) data for the deployment.
You download the Power BI query templates for CQD from the Microsoft Download Center.
You need to use Power BI Desktop to review reports about PSTN calls that go through Direct Routing.
What should you do first?
From Microsoft Call Quality Dashboard download the current Tenant Data Upload file
Publish the template to the Power B[ service.
Install the Power Bl Connector for CQD.
Install the Microsoft Power Platform connector.
Explanation:
Before you can use these PBIT files, you'll need to Install the Power BI Connector for Microsoft CQD using the MicrosoftCallQuality.pqx file included in the download.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
Question 134
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DRAG DROP
You have a Microsoft Teams deployment.
You have two teams that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for each team.
What should you recommend for each team? To answer, drag the meeting types to the correct teams Each meeting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Explanation:
Box 1: Live event
Live events
Live events are structured meetings that enable your organization to schedule and produce events that stream to large online audiences—up to 20,000 people. With live events, the audience interaction is a managed Q&A experience.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events provide additional control for the organizer over the conversation and participants. Webinars provide two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Live events
Number of participants: Up to 20,000
- Broadcast to large audiences.
- Moderated Q&A for audience interaction.
- Can specify producers and presenters, including external presenters.
- Supports more advanced production capabilities.
Registration supported: no
Box 2: Webinar
Webinars
Webinars are structured meetings where presenters and participants have clear roles. A key difference between webinars and Teams meetings is that webinars support robust registration management, customizable event and registration site, and event-oriented default meeting options.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events provide additional control for the organizer over the conversation and participants. Webinars provide two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Webinars Number of participants: Up to 1,000
- Participants up to 1,000 have fully interactive capabilities.
- Audience interaction configurable.
- Can specify presenters
Registration supported: yes
Incorrect:
* Meetings
Number of participants: Up to 20,000
- Participants up to 1,000 have fully interactive equal meeting capabilities.
- Participants over 1,000 up to 20,000 have View-only capabilities.
Registration supported: yes
Reference:
https://learn.microsoft.com/en-us/microsoftteams/quick-start-meetings-live-events
Question 135
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HOTSPOT
Normalization rules are configured as shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Explanation:
Box 1: +61270105000 Note:
Teams traverses the list of normalization rules from the top down and uses the first rule that matches the dialed number. If you set up a dial plan so that a dialed number can match more than one normalization rule, make sure the more restrictive rules are sorted above the less restrictive ones.
Box 2: AU-Premium Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
Question 136
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HOTSPOT
Your company has a Teams Phone deployment.
The network team at the company completes a local internet breakout for Teams traffic.
To validate the configuration, you review the Call Debug log shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Question 137
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You have a Microsoft Teams Phone deployment.
You implement Teams Rooms on Windows.
You need to apply a custom theme to the display of Team1 Rooms on Windows.
What should you configure?
a configuration profile
a SkvDeSettinas.xml file
a team template
a LayoutModification.xml file
Explanation:
Custom background template
To create custom backgrounds that meet the guidelines in the previous sections, you can download the Microsoft Teams Rooms Theme Template.
The template is a .PSD file that can be opened by apps such as Adobe Photoshop or Paint.NET (a plug-in may be required). The template provides assets and guidelines to help you place text and graphics in your custom backgrounds that won't be obscured by on-screen elements.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/custom-backgrounds
Question 138
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DRAG DROP
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Provisioning packages allow you to automate deployment of key features, helping deliver a consistent experience across all Surface Hubs in your organization. Using Windows Configuration Designer (WCD) on a separate PC, you can complete the following tasks:
Enroll in Active Directory or Azure Active Directory
Create a device administrator account
Add applications and certificates
Configure proxy settings
Configure Configuration Service Provider (CSP) settings
Overview
On a separate PC running Windows 10 or Windows 11, install Windows Configuration Designer from the Microsoft Store.
Select Provision Surface Hub devices to configure common settings using a wizard. Or select Advanced provisioning to view and configure all possible settings.
Create the provisioning package and save it to a USB drive.
Deploy the package to your Surface Hub during first-run setup, or through the Settings app.
Step 3: Save the provisioning package to a USB device
Step 4: Deploy the provisioning package to Surface Hub
Reference:
https://learn.microsoft.com/en-us/surface-hub/provisioning-packages-for-surface-hub
Question 139
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You have a Microsoft Teams Phone deployment.
You have Teams devices located in meeting rooms and public areas.
You need to turn on Device lock for the devices.
What should you configure?
a calling policy
a setup policy
a Teams policy
a configuration profile
Explanation:
Microsoft Teams Physical Device Management
NOTE: As at June 2020, there are no options to configure the Device Configuration Profiles by API or PowerShell.
There are a number of Microsoft Teams certified devices on the market from several different manufactures.
These devices are listed on the Microsoft Teams Devices Page.
Once a device is logged in and the user setup, the device is registered to the tenant and a policy applied against it from the Configuration Profiles listed in the Microsoft Teams Admin Portal.
These Configuration Profiles allow you to set options like the devices:
Timeout and lock status
Language
Timezone
Time format
Screen saver
Network settings; and
To enable or disable the second PC port
If the Microsoft 365 tenant also has Intune setup, then the device is registered to Intune and any compliance policies are applied when the first user logs in.
Different Confiugration Profiles can be used to setup phones with common attributes
Reference:
https://sbcconnect.com.au/pages/physical-device-management.html
Question 140
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You have a Teams Phone deployment.
You are designing a meeting space that contains a Teams certified conference phone.
You need to configure the phone to meet the following requirements:
Show the calendar on the display by default
Support one-touch join for Teams meetings
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Create and assign a Teams IP phone policy
Assign a Microsoft Teams Rooms Pro license to the phone
Assign a Shared Device license to the phone
Create and assign an Audio Conferencing policy
Enable the Cloud Video Interop for Teams service
Explanation:
B: Teams Rooms license service plan comparison
The following table shows the services included in each Teams Rooms license.
Note: Microsoft Teams Rooms licenses
Microsoft offers two licenses for Teams Rooms systems that participate in Teams meetings and calls:
Microsoft Teams Rooms Pro delivers enhanced in-room meeting experiences like intelligent audio and video, front row and large galleries, and dual screen support. The Teams Rooms Pro license also provides advanced management features like remote device management, conditional access policies, and detailed device analytics.
Teams Rooms Pro is a great fit for medium and enterprise organizations, as well as smaller organizations with larger room counts or more advanced needs. Teams Rooms Pro licenses can be used to license both certified Teams Rooms systems and Teams Panels.
Microsoft Teams Rooms Basic provides core meeting experiences to organizations that purchase a certified Microsoft Teams Rooms system, at no additional cost. The Teams Rooms Basic license includes scheduling, joining meetings, content sharing, and collaborative white boarding, as well as basic security and management capabilities out-of-the-box.
Incorrect:
Not C:
Microsoft Teams Shared Devices licenses aren't supported on and won't work with Teams Rooms devices. Teams Rooms devices should only be assigned Teams Rooms Basic or Teams Rooms Pro licenses.
Not E: Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.
With Microsoft Teams, you get rich online content collaboration in meetings that include audio, video, and content sharing.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-licensing
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