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Question 1

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Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPSprotocol is used to access the administration console or agent desktop in Cisco Finesse? (Choosetwo.)

Question 2

(0)

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

Question 3

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To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?

Question 4

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Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?

Question 5

(0)

What are two components of Cisco VOS? (Choose two.)

Question 6

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What are the Active and Configured CUIC Users for the 2K deployment model?

Question 7

(0)

What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

Question 8

(0)

Where can the readiness for the CCE deployment be verified?

Question 9

(0)

Which protocol is used between ICM Central Controller and IVR/CUCM PG?

Question 10

(0)

Which three modes can implement single sign-on in PCCE? (Choose three.)

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Related questions

What are two functions of a SIP Proxy Server? (Choose two.)

Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?

Which three tools are used to download logs for CCE troubleshooting? (Choose three.)

Which tool manages IIS certificates on the CCE servers?

Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?

What are two upgrades for Common Ground? (Choose two.)

Which three modes can implement single sign-on in PCCE? (Choose three.)

To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?

What are the Active and Configured agent counts for the 2K deployment model?

What is the URL for the VOS O/S admin page?

Question 9 - 500-444 discussion

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Which protocol is used between ICM Central Controller and IVR/CUCM PG?

A.

OCTI

B.

Device Management Protocol (DMP)

C.

SIP

D.

ccagent

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asked 11/10/2024

Brant McGurk

35 questions

User

Your answer: A B C D

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