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Question 2 - 820-605 discussion
The customer purchased a solution with a specific use case in mind but has not yet expressed interest in additional use cases. Which two actions gain their commitment to add use cases? (Choose two.)
A.
Identify target outcomes based on known challenges to demonstrate how a new use case could help achieve them.
B.
Recognize tools that compete with the expansion opportunity and offer discounts to switch.
C.
Conduct a discovery session to uncover their additional pain points.
D.
Provide additional training on the current use case to drive adoption.
E.
Present case studies that outline the benefits they achieved and highlight compelling metrics.
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