Refer to the exhibit.
Which action should the Customer Success Manager take to improve the health index of Company B?

Question

Refer to the exhibit.Which action should the Customer Success Manager take to improve the health index of Company B?

Antonio Pombo · Accepted Answer

Analyze annual recurring revenue growth and reduce renewal risks associated with technology.

Antonio Pombo · Answer

Perform a marketing campaign and design a roadmap of new products.

Antonio Pombo · Answer

Provide recommendations for training and offer scripts for learning products.

Antonio Pombo · Answer

Observe the net promoter scores and how likely the customer is to create a success story.

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