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A large university has deployed a new IT solution designed to improve the overall student and staff experience. Which approach will best measure success?

A.

Administer twice-yearly student and staff surveys with two question related to IT

Answers
A.

Administer twice-yearly student and staff surveys with two question related to IT

B.

Measure the number of complaints raised by students

Answers
B.

Measure the number of complaints raised by students

C.

Use a combination of tailored surveys and IT tools-based metrics

Answers
C.

Use a combination of tailored surveys and IT tools-based metrics

D.

Implement staff Super Users to provide feedback

Answers
D.

Implement staff Super Users to provide feedback

Suggested answer: C
asked 11/10/2024
Tiago Martins
33 questions
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