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Question 33 - 820-605 discussion
A large university has deployed a new IT solution designed to improve the overall student and staff experience. Which approach will best measure success?
A.
Administer twice-yearly student and staff surveys with two question related to IT
B.
Measure the number of complaints raised by students
C.
Use a combination of tailored surveys and IT tools-based metrics
D.
Implement staff Super Users to provide feedback
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