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A customer complains about the number of times they must explain their problems and ask different team members to find a solution. How can this issue be avoided?

A.

Share the company's organizational chart with the support team.

Answers
A.

Share the company's organizational chart with the support team.

B.

Provide customers with relevant use cases for the purchased solution.

Answers
B.

Provide customers with relevant use cases for the purchased solution.

C.

Ensure that the customer knows the point of contact for product training.

Answers
C.

Ensure that the customer knows the point of contact for product training.

D.

Clarify roles and responsibilities with the stakeholders.

Answers
D.

Clarify roles and responsibilities with the stakeholders.

Suggested answer: D
asked 11/10/2024
Liaqat Bashir
31 questions
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