Refer to the exhibit.
Which initial action does a Customer Success Manager take?

Question

Refer to the exhibit.Which initial action does a Customer Success Manager take?

Joseph Varghese · Accepted Answer

Share the report with the customer point of contact for license types B and D and determine causes

Joseph Varghese · Answer

Run analysis on all the license types used by the customer on all platforms

Joseph Varghese · Answer

Provide trending information on license types B and D and share with all stakeholders

Joseph Varghese · Answer

Inform the Sales Account Manager to position a new version of licenses types B and D with additional features

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