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Question 140 - 820-605 discussion
As part of the Customer Success Manager role, success stories and references are valuable in showcasing the value of the product. If a customer has a privacy policy that precludes them from public sharing, which action helps to mitigate any concerns?
A.
Talk to senior management to explain the benefits of success story creations.
B.
Explain that this is a role metric that is needed to satisfy quotas.
C.
Make the story for internal use only.
D.
Offer the customer free products or services as an incentive.
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