Question 56 - D-PSC-MN-01 discussion

In Dell EMC PowerScale Gen 6 systems, components are categorized as either Customer Replaceable Units (CRUs) or Field Replaceable Units (FRUs). CRUs are parts that customers are authorized to replace themselves without the need for a Dell EMC service technician. Understanding which components are CRUs is essential for efficient maintenance and minimal downtime.

CRUs in PowerScale Gen 6:

SSD (Solid-State Drive) and Disk Drive:

Both SSDs and HDDs are considered CRUs.

They can be hot-swapped without powering down the node.

Customers can replace failed drives to restore full functionality.

Power Supply:

Power supplies are hot-swappable and designated as CRUs.

Nodes typically have redundant power supplies; replacing one does not require shutting down the node.

Bezel:

The front bezel is considered a CRU.

It can be removed and replaced without tools.

Serves both aesthetic and airflow management purposes.

Why Option C is Correct:

SSD: As a storage component, the SSD is a CRU.

Power Supply: Designated as a CRU for quick replacement.

Disk Drive: Refers to HDDs, also CRUs.

Bezel: Easily removable by the customer.

Why Other Options are Incorrect:

Option A: Includes fan, which is not typically a CRU in Gen 6 nodes; fans are usually considered FRUs due to the complexity of replacement and potential risks.

Option B: Lists back-end switch, which is a complex component requiring a service technician (FRU).

Option D: Includes memory card (DIMM), which is generally not a CRU because replacing memory modules requires technical expertise and poses risks if not done correctly.

Dell PowerScale

Reference:

Dell EMC PowerScale Hardware Replacement Guide:

Chapter on Customer Replaceable Units (CRUs):

Lists the components that customers can replace.

SSDs, HDDs, power supplies, and bezels are specified as CRUs.

Safety Instructions:

Provides guidelines on how to safely replace CRUs.

Emphasizes the use of ESD (Electrostatic Discharge) precautions.

Dell EMC PowerScale OneFS Administration Guide:

Disk Management Section:

Explains how to handle drive replacements.

Details the hot-swapping procedure for drives.

Best Practices:

Before Replacing a CRU:

Verify the component has indeed failed.

Ensure you have the correct replacement part.

During Replacement:

Follow proper shutdown procedures if required (though CRUs are typically hot-swappable).

Use appropriate ESD protection.

After Replacement:

Confirm that the system recognizes the new component.

Monitor the system for any errors or warnings.