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Question 68 - D-PSC-MN-01 discussion

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Which resource provides up-to-date instructions to service a Dell EMC PowerScale system?

A.

Dell Quick Reference Guide

Answers
A.

Dell Quick Reference Guide

B.

Dell Enterprise Configuration Services

Answers
B.

Dell Enterprise Configuration Services

C.

Dell SolVe Online

Answers
C.

Dell SolVe Online

D.

Dell iDRAC Service Module

Answers
D.

Dell iDRAC Service Module

Suggested answer: C

Explanation:

Dell SolVe Online (and SolVe Desktop) is the primary resource for obtaining up-to-date, detailed service procedures for Dell EMC PowerScale systems.

Key Points:

Purpose of Dell SolVe Online:

Provides the latest service procedures, including installation, replacement, and troubleshooting guides.

Ensures that technicians have access to current and accurate information.

Features:

Interactive procedures with step-by-step instructions.

Customizable checklists and workflows.

Regularly updated content reflecting the latest product updates and best practices.

Accessibility:

Available online and as a downloadable application (SolVe Desktop).

Requires authentication to ensure that only authorized personnel access sensitive service information.

Dell PowerScale

Reference:

Dell EMC Support Resources:

Directs service personnel to use SolVe Online for official procedures.

Emphasizes the importance of using approved resources to maintain product integrity and support agreements.

Incorrect Options:

Option A (Dell Quick Reference Guide) provides summary information but not detailed service procedures.

Option B (Dell Enterprise Configuration Services) is a professional service offering, not a resource for procedures.

Option D (Dell iDRAC Service Module) is a management tool for servers, not for accessing service instructions for PowerScale systems.

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asked 29/10/2024
Sharhonda Herman
48 questions
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