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Question 97 - COBIT 2019 discussion

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The alignment goal titled 'Enabling and supporting business processes by integrating applications and technology' is aligned to which IT balanced scorecard (BSC) dimension?

A.

Financial

Answers
A.

Financial

B.

Internal

Answers
B.

Internal

C.

Customer

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C.

Customer

Suggested answer: B

Explanation:

The IT balanced scorecard (BSC) is a tool that helps to measure and communicate the achievement of IT goals in relation to enterprise goals, using four dimensions: financial, customer, internal, and learning and growth.The alignment goal titled ''Enabling and supporting business processes by integrating applications and technology'' is aligned to the internal dimension of the IT BSC, as it relates to the efficiency and effectiveness of IT processes that support business processes2, p.20.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

asked 19/11/2024
Vijay Khara
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