The Remote Help tool can be used to assist users in password recovery. What type of assistance does this tool provide?

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Ricardo Andres · Accepted Answer

The Remote Help only provides procedural information and FAQs about the Endpoint Security Client including procedure to reset password

Ricardo Andres · Answer

The Remote Help tool provides a) User Logon Pre-boot Remote Help b) Media Encryption Remote Help

Ricardo Andres · Answer

The Remote Help tool provides a) Link to the secret location of encrypted password file b) Key to decrypt the password file

Ricardo Andres · Answer

The Remote Help tool unlocks admin accounts on SmartEndpoint

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