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Question 384 - CSCP discussion

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Which of the following reasons it often why many companies fail ' to achieve the implementation benefits of reverse logistics?

A.
Many lop managers fad to have a good grasp of the cost and benefits of returns
Answers
A.
Many lop managers fad to have a good grasp of the cost and benefits of returns
B.
Often too much time passes between a product sale and a return
Answers
B.
Often too much time passes between a product sale and a return
C.
The quality issues surrounding returns are too difficult to assess.
Answers
C.
The quality issues surrounding returns are too difficult to assess.
D.
Transportation costs tor returns are uncertain and usually higher than for sales
Answers
D.
Transportation costs tor returns are uncertain and usually higher than for sales
Suggested answer: A

Explanation:

One primary reason companies often fail to achieve the benefits of reverse logistics is that top managers may not fully understand the costs and benefits associated with returns. This lack of understanding can lead to inadequate investment in necessary infrastructure, processes, and technologies for efficient reverse logistics operations. Additionally, without a clear grasp of the financial impact, managers may not prioritize or effectively manage return processes, resulting in missed opportunities for cost savings and customer satisfaction improvements.

Rogers, D. S., & Tibben-Lembke, R. S. (2001). 'An Overview of Reverse Logistics Practices.'

Supply Chain Management Review articles on reverse logistics.

asked 16/09/2024
Vladimir Kornfeld
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