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After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
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Question 14 - 72301X discussion

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Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.

How would you restore the trunks to in-service status?

A.
Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.
Answers
A.
Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.
B.
SSH to AAM, and execute the release trunks all command.
Answers
B.
SSH to AAM, and execute the release trunks all command.
C.
SSH to AAM, and execute the release trunk command.
Answers
C.
SSH to AAM, and execute the release trunk command.
D.
Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click on the Release button.
Answers
D.
Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click on the Release button.
Suggested answer: D
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asked 16/09/2024
Balazs Jarmy
48 questions
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