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After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration. Where would you go to correct this problem?
In which way can you check if the Avaya Aura® Messaging (AAM) server is using the correct certificate?
In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?
To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)
Refer to the exhibit. In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error: Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers. You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying. Which action needs to be taken to solve this problem?
What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)
In Avaya Aura® Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?
Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)
To log on the one-X® Communicator to Avaya Aura® Presence Services server, what do you enter in the IM and Presence / Server field of the one-X® Communicator?

Question 23 - 72301X discussion

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When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…” instead of the users named followed by “please enter your password…”.

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.

How can this problem be fixed?

A.
Change clid-numbering 0 SAT form to send the correct CLID.
Answers
A.
Change clid-numbering 0 SAT form to send the correct CLID.
B.
Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
Answers
B.
Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
C.
In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
Answers
C.
In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
D.
Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
Answers
D.
Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
Suggested answer: C
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asked 16/09/2024
Junaid Ahmed Mohammed
43 questions
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