After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error condition. The carrier confirmed their service was operational and all lines tested came back good.
After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

Question

After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error condition. The carrier confirmed their service was operational and all lines tested came back good.

After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

Which pre-implementation step was omitted?

Najim Abdelmoula · Accepted Answer

properly sizing trunk capacity

Najim Abdelmoula · Answer

interoperability testing

Najim Abdelmoula · Answer

upgrading the circuits

Najim Abdelmoula · Answer

correct licensing specifications

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(0)

Related questions

Question 45 - 72301X discussion

Suggested answer: A

0 comments