After upgrading Avaya Aura® Application Enablement Services (AES), the customer’s CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)

Question

After upgrading Avaya Aura® Application Enablement Services (AES), the customer’s CTI application does not seem to be working.

Which two methods can be used to verify AES system status? (Choose two.)

Ahmed Dawoud · Accepted Answer

Access the AES web console, and view the services status in the AES menu.

Ahmed Dawoud · Accepted Answer

Using Communication Manager’s System Administration Terminal (SAT), run the status aesvcs ctilink command to see the service state.

Ahmed Dawoud · Answer

Access the TSAPI web interface to monitor AES.

Ahmed Dawoud · Answer

Access the AES command line, and run the status aesvcs cti-link command.

Ahmed Dawoud · Answer

Access Communication Manager (SAT), and run the statapp command to view AES services status.

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