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A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?
A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration. Where would you go to correct this problem?
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When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
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Question 12 - 7230X discussion

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A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

A.
List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
Answers
A.
List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
B.
traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
Answers
B.
traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
C.
traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
Answers
C.
traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
D.
traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
Answers
D.
traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
Suggested answer: A
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asked 16/09/2024
KHALID ALSHAHRANI
46 questions
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