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A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?
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Question 51 - 7230X discussion

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Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)

A.
Observe the AES Alarm Report.
Answers
A.
Observe the AES Alarm Report.
B.
Run an ASAI test on AES.
Answers
B.
Run an ASAI test on AES.
C.
Observe the CM dashboard.
Answers
C.
Observe the CM dashboard.
D.
Observe the AES dashboard.
Answers
D.
Observe the AES dashboard.
E.
Run the status aesvcs cti-link command on CM.
Answers
E.
Run the status aesvcs cti-link command on CM.
Suggested answer: B, E
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asked 16/09/2024
Vincent Scotti
29 questions
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