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A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?
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Question 68 - 7230X discussion

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Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?

A.
IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
Answers
A.
IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
B.
Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
Answers
B.
Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
C.
Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
Answers
C.
Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
D.
Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
Answers
D.
Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
Suggested answer: D
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asked 16/09/2024
Jonathan McGurgan
34 questions
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