ExamGecko
Question list
Search
Search

List of questions

Search

Related questions











Question 118 - Certified Advanced Administrator (CRT-211) discussion

Report
Export

A user is getting an error when attempting to merge two accounts. The administrator checks the

profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

A.
Only administrators have permission to merge records.
Answers
A.
Only administrators have permission to merge records.
B.
The user is assigned to the wrong territory.
Answers
B.
The user is assigned to the wrong territory.
C.
The Account matching rules are not set.
Answers
C.
The Account matching rules are not set.
D.
The Delete permission is missing on the user for Accounts.
Answers
D.
The Delete permission is missing on the user for Accounts.
Suggested answer: D

Explanation:

The Delete permission is missing on the user for Accounts is what is preventing the user from completing the merge. Merging accounts is a way to combine up to three duplicate accounts into one master record and update the related records accordingly. Merging accounts requires the Delete permission on accounts because merging accounts involves deleting the duplicate records and keeping only the master record.

asked 23/09/2024
annalise ramdin
36 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first