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When should an administrator consider when using Person Accounts'
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Question 138 - Certified Advanced Administrator (CRT-211) discussion

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When should an administrator consider when using Person Accounts'

A.
In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
Answers
A.
In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
B.
In a B2B business model and is selling to the primary contact at a business organization.
Answers
B.
In a B2B business model and is selling to the primary contact at a business organization.
C.
In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
Answers
C.
In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
D.
In a business model that needs a separate Contact and Account to be included on all Case records submitted.
Answers
D.
In a business model that needs a separate Contact and Account to be included on all Case records submitted.
Suggested answer: C

Explanation:

An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact.

Reference: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5

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asked 23/09/2024
Jon Jones
32 questions
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