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Salesforce Certified Advanced Administrator (CRT-211) Practice Test - Questions Answers, Page 14

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Question 131

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Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Review the Error Email for the Process Builder and rectify the issues.
Review the Error Email for the Process Builder and rectify the issues.
Manually make the updates to the Account as the logged-in user.
Manually make the updates to the Account as the logged-in user.
Deactivate the Process Builder in production.
Deactivate the Process Builder in production.
Have the users refresh the Account page so they get the current Process Builder.
Have the users refresh the Account page so they get the current Process Builder.
Fix the Process Builder in a sandbox and migrate the change to production.
Fix the Process Builder in a sandbox and migrate the change to production.
Suggested answer: A, C, E

Explanation:

To resolve the issue with the Process Builder, the administrator should do the following steps:

Review the Error Email for the Process Builder and rectify the issues. The error email contains information about what caused the error and how to fix it.

Deactivate the Process Builder in production. This will prevent further errors from occurring while the administrator fixes the Process Builder.

Fix the Process Builder in a sandbox and migrate the change to production. This will ensure that the Process Builder is tested and validated before deploying it to production.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_troubleshoot_error_email.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_deploy.htm&type=5

asked 23/09/2024
Christopher Horting
41 questions

Question 132

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A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

Create and Upload Change Sets
Create and Upload Change Sets
Modify Metadata Through Metadata API Functions
Modify Metadata Through Metadata API Functions
Deploy Change Sets
Deploy Change Sets
API Enabled
API Enabled
Suggested answer: A

Explanation:

To use outbound change sets, a user needs to have the Create and Upload Change Sets permission on their profile or permission set. This permission allows users to create change sets in a sandbox or Developer Edition organization and upload them to another organization.

Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_upload_perm.htm&type=5

asked 23/09/2024
Akash Makkar
35 questions

Question 133

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Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.

Which action should the administrator take to achieve this goal?

Create an external object that maps to the inventory application.
Create an external object that maps to the inventory application.
Import the data into a custom object when needed; delete after it is used.
Import the data into a custom object when needed; delete after it is used.
Build a Lightning component and use SFDX to connect to the inventory app.
Build a Lightning component and use SFDX to connect to the inventory app.
Upload an Excel spreadsheet with the data into the Files tab.
Upload an Excel spreadsheet with the data into the Files tab.
Suggested answer: A

Explanation:

To make inventory data from a legacy application available in Salesforce, the administrator can create an external object that maps to the inventory application. An external object is similar to a custom object, except that it maps to data that's stored outside your Salesforce organization. External objects enable users to view and report on external data in Salesforce.

Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5

asked 23/09/2024
Vilfride Lutumba
41 questions

Question 134

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Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.

How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Use validation rules targeting the logged-in user.
Use validation rules targeting the logged-in user.
Add View All access for the object via the managers profile.
Add View All access for the object via the managers profile.
Create sharing rules for each manager based on the record owner.
Create sharing rules for each manager based on the record owner.
Grant access using hierarchies via the sharing settings.
Grant access using hierarchies via the sharing settings.
Suggested answer: D

Explanation:

To ensure that sales reps' managers can view records containing customer's credit information but their colleagues cannot, NTO should grant access using hierarchies via the sharing settings. This option allows users above another user in the role hierarchy to have access to records owned by or shared with users below them in the hierarchy.

Reference: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5

asked 23/09/2024
Mohit Mohit
45 questions

Question 135

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The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

Instruct the sales rep to log in from the company's VPN.
Instruct the sales rep to log in from the company's VPN.
Delegate multi-factor identification to the sales rep.
Delegate multi-factor identification to the sales rep.
Add the sales rep's IP address to the trusted IP ranges.
Add the sales rep's IP address to the trusted IP ranges.
Generate a temporary identity verification code for the rep.
Generate a temporary identity verification code for the rep.
Suggested answer: D

Explanation:

To grant access for the sales rep who broke their phone and needs multi-factor authentication using Salesforce Authenticator app, the administrator can generate a temporary identity verification code for them. This code allows users who don't have their verification method available to log in securely without compromising their account security.

Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_codes.htm&type=5

asked 23/09/2024
Miroslav Vukic
37 questions

Question 136

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How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?

Run a report at the end of each quarter to update the finance team on pipeline status.
Run a report at the end of each quarter to update the finance team on pipeline status.
Set up collaborative forecasting to view quota against the open pipeline.
Set up collaborative forecasting to view quota against the open pipeline.
Create a custom Forecasting object to inform the finance team on the status of deals.
Create a custom Forecasting object to inform the finance team on the status of deals.
Show the finance team how to use the Opportunity Kanban List View.
Show the finance team how to use the Opportunity Kanban List View.
Suggested answer: B

Explanation:

To help the finance team use Opportunity data to keep an eye on their pipeline without manually calculating anticipated income for the quarter, the administrator should set up collaborative forecasting. Collaborative forecasting allows users to view quota against open pipeline and make adjustments based on changing business conditions.

Reference: https://help.salesforce.com/s/articleView?id=sf.forecasts3_overview.htm&type=5

asked 23/09/2024
R. M.
33 questions

Question 137

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Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.

Which two sandboxes should be used in this instance?

Choose 2 answers

Partial
Partial
Developer
Developer
Developer Pro
Developer Pro
Full
Full
Suggested answer: A, C

Explanation:

To create a training sandbox with 160MB of test data that needs to be refreshed every other day, NTO should use either Partial or Developer Pro sandboxes. Partial sandboxes have a storage limit of 10GB and can be refreshed every 5 days. Developer Pro sandboxes have a storage limit of 1GB and can be refreshed every day. Both sandboxes can include test data from production.

Reference: https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htm&type=5

asked 23/09/2024
jateen chibabhai
41 questions

Question 138

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When should an administrator consider when using Person Accounts'

In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
In a B2B business model and is selling to the primary contact at a business organization.
In a B2B business model and is selling to the primary contact at a business organization.
In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
In a business model that needs a separate Contact and Account to be included on all Case records submitted.
In a business model that needs a separate Contact and Account to be included on all Case records submitted.
Suggested answer: C

Explanation:

An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact.

Reference: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5

asked 23/09/2024
Jon Jones
32 questions

Question 139

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DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?

Require a Usemame, Password, and Security Token when logging in.
Require a Usemame, Password, and Security Token when logging in.
Set up an authentication provider for reports and dashboards.
Set up an authentication provider for reports and dashboards.
Require MFA when users need to view and export dashboards and reports.
Require MFA when users need to view and export dashboards and reports.
Require a high assurance session when exporting or printing reports and dashboards.
Require a high assurance session when exporting or printing reports and dashboards.
Suggested answer: D

Explanation:

To help ensure that users who are viewing reports and dashboards are who they say they are, DR should require a high assurance session when exporting or printing reports and dashboards. A high assurance session requires users to verify their identity using multi-factor authentication before accessing sensitive data or functionality in Salesforce.

Reference: https://help.salesforce.com/s/articleView?id=sf.security_high_assurance_session_level.htm&type=5

asked 23/09/2024
Denis Mourghen
44 questions

Question 140

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A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

Who will be able to edit this new contact record?
Who will be able to edit this new contact record?
Users above the sales manager in the role hierarchy
Users above the sales manager in the role hierarchy
All users in the organization
All users in the organization
The owner and users below the owner in the role hierarchy
The owner and users below the owner in the role hierarchy
Sales manager and system administrator
Sales manager and system administrator
Suggested answer: E

Explanation:

The sales manager and system administrator will be able to edit this new contact record because they are either the owner or have Modify All Data permission respectively. Users above or below the sales manager in the role hierarchy will not be able to edit this contact record because contacts are controlled by parent and accounts are set to Public Read Only. All users in the organization will be able to view but not edit this contact record because accounts are set to Public Read Only.

Reference: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5

asked 23/09/2024
Hernan Rojas
48 questions
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