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Salesforce Certified Advanced Administrator (CRT-211) Practice Test - Questions Answers, Page 16

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Question 151

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The administrator at AW Computing has received an email for a system error indicating that their organization has reached is hourly limit processing workflow time triggers.

Which two processes should the administrator review? Choose 2 answers

Time-Based Workflows
Time-Based Workflows
Paused now Interviews
Paused now Interviews
Apex Triggers
Apex Triggers
Debug Logs
Debug Logs
Suggested answer: A, D

Explanation:

Time-based workflows are a type of workflow that execute actions based on a specific time trigger, such as a certain number of days before or after a date field on a record. Time-based workflows can cause delays in processing because they are added to a queue and processed in one-hour batches. If the queue is large or the system is busy, the actions may not execute at the exact time they are scheduled. Therefore, time-based workflows can contribute to reaching the hourly limit for processing workflow time triggers.

Reference: https://help.salesforce.com/s/articleView?id=sf.workflow_time_action_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.workflow_limits.htm&type=5

asked 23/09/2024
Justin Kim
38 questions

Question 152

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Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.

What should an administrator implement for this issue?

Update the matching method on the rule from fuzzy to exact for First Name and Last Name.
Update the matching method on the rule from fuzzy to exact for First Name and Last Name.
Change the duplicate rule to report Instead of alert so the message is avoided.
Change the duplicate rule to report Instead of alert so the message is avoided.
Include the Email field to the existing matching rule for a more exact match.
Include the Email field to the existing matching rule for a more exact match.
Add a secondary matching rule to the duplicate rule to match on the associated customer.
Add a secondary matching rule to the duplicate rule to match on the associated customer.
Suggested answer: C

Explanation:

A matching rule is a rule that defines how records are compared for duplication based on certain fields or fuzzy logic. By including more fields or changing the matching method, you can make the matching rule more or less strict and reduce false positives or negatives. In this case, including the email field to the existing matching rule for contacts can help avoid duplicate messages for common names by checking if the email addresses are also identical.

Reference: https://help.salesforce.com/s/articleView?id=sf.matching_rules_create.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.matching_rules_considerations.htm&type=5

asked 23/09/2024
Shadi Akou
35 questions

Question 153

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A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.

What should the administrator do to troubleshoot the issue?

Use the flow debug option and set the selection to Run as another user.
Use the flow debug option and set the selection to Run as another user.
Grant the user more data access by moving them higher in the role hierarchy.
Grant the user more data access by moving them higher in the role hierarchy.
Change the flow to run as System Context Without Sharing - Access All Data.
Change the flow to run as System Context Without Sharing - Access All Data.
Grant the user the Modify All permission to ensure they have full system access.
Grant the user the Modify All permission to ensure they have full system access.
Suggested answer: A

Explanation:

The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in debug mode and inspecting the values of variables and resources at each step. You can also set the debug mode to run as another user and see how the flow behaves for different users with different permissions and settings. In this case, using the flow debug option and setting the selection to run as another user can help identify why one user is experiencing a flow error while others are not.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_debug.htm&type=5

asked 23/09/2024
Mike Rachuj
34 questions

Question 154

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At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.

What is the reason only one user can see the account record?

Workflow Rule
Workflow Rule
Manual Sharing
Manual Sharing
Queues
Queues
Role Hierarchy
Role Hierarchy
Suggested answer: B

Explanation:

Manual sharing is a way of granting access to individual records by manually sharing them with other users, roles, or groups. Manual sharing can override the organization-wide default and role hierarchy settings and give additional access to specific records. In this case, manual sharing could be the reason why only one user can see the account record, even though they have the same profile and role as another user who cannot see it.

Reference: https://help.salesforce.com/s/articleView?id=sf.security_sharing_manual.htm&type=5

asked 23/09/2024
Tyler Evans
36 questions

Question 155

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Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?

Choose 2 answers

Create a formula capture the MAX date.
Create a formula capture the MAX date.
Make a Process Builder to create the task.
Make a Process Builder to create the task.
Design an approval process to capture the furthest date.
Design an approval process to capture the furthest date.
Configure a workflow to create the task.
Configure a workflow to create the task.
Suggested answer: A, B

Explanation:

Two combined automation tools that the administrator can use to create the task record and assign based on date criteria are:

Create a formula field to capture the MAX date. A formula field is a custom field that calculates a value based on other fields or expressions. In this case, a formula field can be used to capture the maximum value between Estimated Shipping Date and Client Need By Date fields and store it as a date value.

Make a Process Builder to create the task. A Process Builder is an automation tool that allows you to create processes that perform actions based on certain criteria. In this case, a Process Builder can be used to create a task record when a certain condition is met and assign its due date based on the formula field value.

The other two options are incorrect because:

An approval process is an automation tool that allows you to route records for approval based on certain criteria and approval steps. It does not create or assign tasks based on date criteria.

A workflow rule is an automation tool that allows you to perform actions based on certain criteria and evaluation time. It does not create or assign tasks based on date criteria.

asked 23/09/2024
Jaimie Korik-Read
43 questions

Question 156

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At Cloud Kicks, the distributor account information is sensitive information. The administrator needs to make sure this information is unavailable to testers in the full sandbox.

What should the administrator recommend?

Refresh the sandbox.
Refresh the sandbox.
Assign the users a new permission set.
Assign the users a new permission set.
Use the data masking tool.
Use the data masking tool.
Delete the sensitive information.
Delete the sensitive information.
Suggested answer: C

Explanation:

The data masking tool is a tool that allows you to mask sensitive data in your full sandbox by replacing it with fictitious data. This can help you protect your data privacy and comply with regulations while testing in a realistic environment. You can use the data masking tool to mask data for standard and custom objects, including person accounts, and choose from different masking formats and options.

Reference: https://help.salesforce.com/s/articleView?id=sf.data_mask.htm&type=5

asked 23/09/2024
metodija durtanoski
41 questions

Question 157

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An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.

Which three recommendations should the administrator make?

Choose 3 answers

Reduce the amount of objects per export.
Reduce the amount of objects per export.
Request a backup file every 5 days.
Request a backup file every 5 days.
Deselect 'Include images, documents, and attachments' in the export.
Deselect 'Include images, documents, and attachments' in the export.
Unselect the recycle bin in the object export option.
Unselect the recycle bin in the object export option.
Keep deleted record counts to a minimum.
Keep deleted record counts to a minimum.
Suggested answer: A, C, E

Explanation:

Three recommendations that the administrator can make to reduce the file size of full data exports are:

Reduce the amount of objects per export. By selecting only the objects that are necessary for the backup and excluding the ones that are not, you can reduce the number of files and records that are exported and decrease the file size.

Deselect 'Include images, documents, and attachments' in the export. By unchecking this option, you can exclude the files that are stored in Salesforce as images, documents, or attachments from the export. These files can take up a lot of space and increase the file size significantly.

Keep deleted record counts to a minimum. By emptying the recycle bin regularly or using hard delete options, you can reduce the number of deleted records that are included in the export. Deleted records are still counted as part of the export limit and can increase the file size.

The other two options are incorrect because:

Requesting a backup file every 5 days does not reduce the file size of each export. It only increases the frequency of exports and may cause more storage issues.

Unselecting the recycle bin in the object export option does not reduce the file size of full data exports. It only applies to individual object exports and not to weekly or monthly exports.

asked 23/09/2024
Akram Abou Soultan
32 questions

Question 158

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Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the changes to production. CK split the deployment into two distinct change sets. Change set 1 has new custom objects and fields. Change set 2 has updated profiles and automation.

What should the administrator consider before deploying the change sets?

The Field-Level Security will not be deployed with the profiles in change set 2.
The Field-Level Security will not be deployed with the profiles in change set 2.
Change set 2 needs to be deployed first.
Change set 2 needs to be deployed first.
Automations need to be deployed in the same change set in order to be activated.
Automations need to be deployed in the same change set in order to be activated.
Both change sets must be deployed simultaneously.
Both change sets must be deployed simultaneously.
Suggested answer: A

Explanation:

When deploying profiles using change sets, the field-level security settings are not included unless the fields themselves are also part of the change set. Therefore, the administrator should consider adding the new custom fields to change set 2 along with the profiles, or manually adjust the field-level security after deployment.

Reference: https://help.salesforce.com/articleView?id=changesets_about_components.htm&type=5

asked 23/09/2024
Casey Donovan
40 questions

Question 159

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What should an administrator do to keep secure fields protected in email templates'?

Implement GDPR.
Implement GDPR.
Set up an approval process for email alerts.
Set up an approval process for email alerts.
Remove the fields from the email.
Remove the fields from the email.
Use classic encrypted fields.
Use classic encrypted fields.
Suggested answer: C

Explanation:

The best way to keep secure fields protected in email templates is to remove them from the email altogether. Classic encrypted fields are not supported in email templates, and implementing GDPR or setting up an approval process for email alerts do not prevent unauthorized users from viewing sensitive data in emails.

Reference: https://help.salesforce.com/articleView?id=security_pe_classic_encryption_considerations.htm&type=5

asked 23/09/2024
Ibrahim Isaaq
31 questions

Question 160

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The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.

What should the administrator review to resolve the issue?

Email Logs
Email Logs
HTML Email Status Report
HTML Email Status Report
Notification Delivery Settings
Notification Delivery Settings
Outbound Messages
Outbound Messages
Suggested answer: A

Explanation:

Email logs provide information about email delivery, such as the sender, recipient, date and time, delivery status, and any error messages. The administrator can use email logs to troubleshoot why users are missing expected email alerts and identify which emails are hitting the daily limit.

Reference: https://help.salesforce.com/articleView?id=email_logs.htm&type=5

asked 23/09/2024
Danilo Ferrareis
34 questions
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