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Salesforce Certified Advanced Administrator (CRT-211) Practice Test - Questions Answers, Page 15

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Question 141

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AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.
Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.
Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
Suggested answer: D

Explanation:

To automate the renewal process for service plans, AW Computing should configure a flow that will create the renewal based on the closed-won date and opportunity line items. A flow is a tool that can automate complex business processes by executing logic, interacting with Salesforce database, calling Apex classes, and guiding users through screens. A flow can be triggered by various events, such as when an opportunity is closed won.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=

asked 23/09/2024
Abigail Dodson
37 questions

Question 142

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The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.

What should the administrator do to fix this?

Use a lightning action to redirect the user
Use a lightning action to redirect the user
Create a new flow to redirect the user when the other flow finishes.
Create a new flow to redirect the user when the other flow finishes.
Add a trigger to redirect the user to a new page.
Add a trigger to redirect the user to a new page.
Update the flow with a local redirect action.
Update the flow with a local redirect action.
Suggested answer: A

Explanation:

A lightning action is a type of quick action that can invoke a Lightning component, a Visualforce page, or a URL. The administrator can use a lightning action to redirect the user to a different page after they finish the screen flow. This way, the user will not see the initial screen again and will not misuse the flow tool.

https://help.salesforce.com/s/articleView?id=sf.lightning_component_actions.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.flow_distribute_lex.htm&type=5

asked 23/09/2024
Lascelles Johnson
38 questions

Question 143

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Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently,usrrs have noted that their pages take a long time to load and it's starting to negatively impact their experience.

What should the administrator do to help diagnose where improvements can be made?

Check the debug logs found in the Environment section of Setup.
Check the debug logs found in the Environment section of Setup.
Click Analyze from the Lightning App Builder toolbar.
Click Analyze from the Lightning App Builder toolbar.
Review the debug logs from the Developer Console.
Review the debug logs from the Developer Console.
Use the Apex debugger while loading a customer record.
Use the Apex debugger while loading a customer record.
Suggested answer: B

Explanation:

The Analyze feature in the Lightning App Builder toolbar is a tool that helps you optimize the performance of your record pages by providing recommendations and insights on how to improve page load time and user experience. It can help you identify which fields and components are taking the most time to load and suggest ways to reduce their impact. You can also compare your page performance with other pages in your org or with Salesforce best practices.

Reference: https://help.salesforce.com/s/articleView?id=sf.lightning_page_optimize.htm&type=5

asked 23/09/2024
Stefan Denić
19 questions

Question 144

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The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.

What tool should the administrator use?

Data Import Wizard
Data Import Wizard
Quick Create
Quick Create
Bulk API
Bulk API
Mass Update
Mass Update
Suggested answer: A

Explanation:

The Data Import Wizard is a tool that allows you to import data for standard and custom objects, including person accounts, into Salesforce. You can access it from the Setup menu and use it to import up to 50,000 records at a time. You can also use it to update, upsert, or delete existing records. The Data Import Wizard can help you match your data with Salesforce fields, prevent duplicates, and run import jobs in the background.

Reference: https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5

asked 23/09/2024
ALLIE SEBRONE MUHAMUBI
42 questions

Question 145

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An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

The flow type will determine the order of execution.
The flow type will determine the order of execution.
The last created date of the flow will determine the order.
The last created date of the flow will determine the order.
The order of flow execution is unpredictable.
The order of flow execution is unpredictable.
The flows will execute in alphabetical order based on their names.
The flows will execute in alphabetical order based on their names.
Suggested answer: C

Explanation:

When you have multiple record-triggered flows that are configured to run before the record is saved on the same object, the order of flow execution is unpredictable. This means that you cannot guarantee which flow will run first or last, or how they will affect each other's field updates. Therefore, you should avoid creating multiple before-save flows on the same object and instead consolidate them into one flow if possible.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_considerations_recordtriggered_before.htm&type=5

asked 23/09/2024
Najim Abdelmoula
46 questions

Question 146

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On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.

Which Lightning component should the administrator define dynamic action buttons?

Record Detail
Record Detail
Highlights Panel
Highlights Panel
Activities
Activities
Related Lists
Related Lists
Suggested answer: B

Explanation:

The Highlights Panel is a Lightning component that displays key information about a record at the top of the page. You can customize the Highlights Panel to show different actions based on the record type or other criteria. In this case, you can define dynamic action buttons for the Planet object that appear only if the gaseous field is true or false. This way, you can show different actions for different types of planets.

Reference: https://help.salesforce.com/s/articleView?id=sf.lex_page_layouts_highlights_panel.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.dynamic_actions_considerations.htm&type=5

asked 23/09/2024
Anand Prakash
31 questions

Question 147

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At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements?

Choose 2 answers

Assignment Rules
Assignment Rules
Validation Rules
Validation Rules
Matching Rules
Matching Rules
Workflow Rules
Workflow Rules
Suggested answer: A, B

Explanation:

Assignment rules and validation rules are two features that can satisfy these requirements:

Assignment rules are used to automatically assign leads or cases to users or queues based on certain criteria. In this case, an assignment rule can be used to assign leads to different planetary teams depending on which planet the lead is coming from.

Validation rules are used to validate the data entered by users and prevent records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to ensure that every team has all of the information they need by making certain fields required or dependent on other fields.

The other two options are incorrect because:

Matching rules are used to identify duplicate records based on certain fields or fuzzy logic. They do not assign records or validate data.

Workflow rules are used to automate tasks or actions based on certain criteria. They do not assign records or validate data.

asked 23/09/2024
Ralitsa Yankova
50 questions

Question 148

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AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.

which tool should the administrator use to quickly obtain this details?

Security Health Check
Security Health Check
Setup Audit Trail
Setup Audit Trail
Session Security Settings
Session Security Settings
Object Manager
Object Manager
Suggested answer: C

Explanation:

The data masking tool is a tool that allows you to mask sensitive data in your full sandbox by replacing it with fictitious data. This can help you protect your data privacy and comply with regulations while testing in a realistic environment. You can use the data masking tool to mask data for standard and custom objects, including person accounts, and choose from different masking formats and options.

Reference: https://help.salesforce.com/s/articleView?id=sf.data_mask.htm&type=5

asked 23/09/2024
Daniel Calleja
34 questions

Question 149

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The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

Salesforce Platform Encryption
Salesforce Platform Encryption
Export Data Settings
Export Data Settings
Salesforce Shield
Salesforce Shield
Muted Permission Sets
Muted Permission Sets
Suggested answer: B

Explanation:

Export Data Settings is a feature that allows you to control which users can export data from Salesforce and how much data they can export at a time. You can enable or disable the Export Reports permission for different profiles or permission sets, and set a maximum number of records that can be exported per hour for your org. You can also restrict the export of sensitive data by using field-level security or encryption.

Reference: https://help.salesforce.com/s/articleView?id=sf.admin_exportdata.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5

asked 23/09/2024
Christian Knarvik
39 questions

Question 150

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When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production?

Choose 2 answers

Clone a change set to add forgotten dependent components to an uploaded change set.
Clone a change set to add forgotten dependent components to an uploaded change set.
Add permissions and access settings to outbound change sets in addition to the dependent component list.
Add permissions and access settings to outbound change sets in addition to the dependent component list.
Run deployment validations on the change set in the sandbox prior to uploading to production.
Run deployment validations on the change set in the sandbox prior to uploading to production.
When deploying a new record type, ensure the new record type is the only component in the change set.
When deploying a new record type, ensure the new record type is the only component in the change set.
Suggested answer: B, C

Explanation:

Two practices that the administrator should adhere to in order to ensure a successful deployment to production are:

Add permissions and access settings to outbound change sets in addition to the dependent component list. This can help avoid deployment errors or access issues caused by missing permissions or settings for the components in the change set. For example, if the change set includes a new custom object, the administrator should also include the object permissions, field-level security, page layouts, and record types for that object.

Run deployment validations on the change set in the sandbox prior to uploading to production. This can help test the change set for any errors or conflicts before deploying it to production. Deployment validations simulate the deployment without actually making any changes and report any issues or warnings.

The other two options are incorrect because:

Cloning a change set does not add forgotten dependent components to an uploaded change set. It only creates a copy of the existing change set that can be modified before uploading.

When deploying a new record type, it is not necessary to have it as the only component in the change set. It can be deployed along with other components as long as they are compatible and have the required dependencies.

asked 23/09/2024
Christopher Harden
46 questions
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