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Question 121 - Certified Advanced Administrator (CRT-211) discussion
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?
A.
Check the Approval Process to make sure it is on the correct version.
B.
Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
C.
Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
D.
Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
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