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Cloud Kicks (CK) wants its sales team to use Sales Cloud to decrease its lead conversion time. The business analyst (BA) will analyze and break down CK's typical sales cycle. How can process mapping help the BA get started on this project?
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A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project. How should the BA approach the project?
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Question 3 - Certified Business Analyst discussion

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A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project.

How should the BA approach the project?

A.
Analyze, build, operate, deliver
Answers
A.
Analyze, build, operate, deliver
B.
Analyze, build, deliver, operate
Answers
B.
Analyze, build, deliver, operate
C.
Analyze, operate, build, deliver
Answers
C.
Analyze, operate, build, deliver
Suggested answer: B

Explanation:

The correct order of phases in the implementation lifecycle on a Salesforce project is analyze, build, deliver, operate. In the analyze phase, the business analyst elicits requirements, maps business processes, and creates user stories. In the build phase, the development team configures and customizes Salesforce based on the user stories. In the deliver phase, the solution is tested, validated, and deployed to production. In the operate phase, the solution is monitored, maintained, and improved based on feedback and metrics.

Reference: https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/get-started-with-salesforce-business-analyst-certification-prep

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asked 23/09/2024
Darren Sloan
41 questions
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