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Question 127 - Certified Business Analyst discussion

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A business analyst (BA) working on a Service Cloud implementation is reviewing user stories to verify they are written effectively.

What should the BA confirm about the user stories when completing this review?

A.
They contain substantial details and focus on technical elements.
Answers
A.
They contain substantial details and focus on technical elements.
B.
They are dependent on related acceptance criteria and overlap with other use cases.
Answers
B.
They are dependent on related acceptance criteria and overlap with other use cases.
C.
They can be easily prioritized and are small enough to estimate accurately.
Answers
C.
They can be easily prioritized and are small enough to estimate accurately.
Suggested answer: C

Explanation:

The business analyst should confirm that the user stories are written effectively by checking that they can be easily prioritized and are small enough to estimate accurately. User stories are short and simple descriptions of a feature or functionality from the perspective of an end user or customer. User stories should follow the INVEST criteria, which stands for Independent, Negotiable, Valuable, Estimable, Small, and Testable. User stories that can be easily prioritized and are small enough to estimate accurately are more likely to meet the Estimable and Small criteria. Estimable means that a user story should have enough information and clarity to allow developers and testers to estimate the effort and time required to complete it. Small means that a user story should be simple and concise, and it should be able to be completed within a single sprint by a single developer or a small team.

Reference: https://trailhead.salesforce.com/content/learn/modules/user-story-creation/write-user-stories

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asked 23/09/2024
Manoj A Rajan
40 questions
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