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Question 209 - Certified Business Analyst discussion

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Universal Containers has chosen to leverage Experience Cloud to create an engaging site for its customers. The business analyst (6A) leading this project needs to validate that the requirements meet the goal.

What should the BA do to ensure alignment?

A.
Survey customers to confirm whether the new site meets their requirements.
Answers
A.
Survey customers to confirm whether the new site meets their requirements.
B.
Circulate the requirements to stakeholders, incorporate feedback, and obtain sign-off.
Answers
B.
Circulate the requirements to stakeholders, incorporate feedback, and obtain sign-off.
C.
Conduct a white boarding session to ensure the requirements are accurate.
Answers
C.
Conduct a white boarding session to ensure the requirements are accurate.
Suggested answer: B

Explanation:

This answer states that circulating the requirements to stakeholders, incorporating feedback, and obtaining sign-off is what the BA should do to ensure alignment on goals and strategies across NTO's organization for creating an engaging site for its customers using Experience Cloud. Circulating the requirements to stakeholders means that the BA shares the written statements that describe what the solution must do or have to meet the goals and strategies of NTO's organization with the people who have a significant interest or influence in the project outcome. Incorporating feedback means that the BA revises and updates the requirements based on the comments or suggestions from the stakeholders. Obtaining sign-off means that the BA gets a formal approval or confirmation from the stakeholders that they agree with and accept the requirements.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories-to-capture-requirements

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asked 23/09/2024
giulio guzzi
38 questions
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