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Question 246 - Certified Business Analyst discussion

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Sales managers at Northern Trail Outfitters (NTO) have received feedback from sales reps that record pages are slow and often take longer to load when using the app on the phone. The business analyst (BA) has been asked to evaluate NTO's org to find out which pages are the slowest to load when using the app on the phone.

What is the first step the BA should take to help resolve the issue?

A.
Create a new page layout for the phone.
Answers
A.
Create a new page layout for the phone.
B.
Use performance analyzer to view the assessment.
Answers
B.
Use performance analyzer to view the assessment.
C.
Confirm steps to reproduce the issue.
Answers
C.
Confirm steps to reproduce the issue.
Suggested answer: B

Explanation:

The performance analyzer is a tool that helps business analysts and admins identify and troubleshoot performance issues on record pages. It shows the load time of each component on a record page and provides recommendations to improve performance. The first step to resolve the issue is to use the performance analyzer to view the assessment and identify the slowest components.

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/optimize-performance

https://help.salesforce.com/s/articleView?id=sf.performance_analyzer.htm&type=5

asked 23/09/2024
marwan albahar
33 questions
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