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Question 59 - Certified Consumer Goods Cloud Accredited Professional discussion

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A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

A.
Turn the competitor's products around and re-perform the check.
Answers
A.
Turn the competitor's products around and re-perform the check.
B.
Contact the manager to create a new planogram.
Answers
B.
Contact the manager to create a new planogram.
C.
Cancel the task and perform the planogram check manually.
Answers
C.
Cancel the task and perform the planogram check manually.
D.
Edit product tags.
Answers
D.
Edit product tags.
Suggested answer: D

Explanation:

To prevent Einstein from marking the competitor's product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor's products are tagged correctly. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.

asked 23/09/2024
Lee, Eduardo
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