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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers

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Question 1

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Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

Goods Metrics
Goods Metrics
Shelf Metrics
Shelf Metrics
Planogram Metrics
Planogram Metrics
Object Metrics
Object Metrics
Model Metrics
Model Metrics
Suggested answer: B, E

Explanation:

Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

asked 23/09/2024
Salih Igde
39 questions

Question 2

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Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

A visual mashup that displays the required map on the promotions page
A visual mashup that displays the required map on the promotions page
An unmanaged package from the AppExchange modified to meet the requirements
An unmanaged package from the AppExchange modified to meet the requirements
The nearby map component on the promotion records page
The nearby map component on the promotion records page
The map component added to the home page
The map component added to the home page
Suggested answer: C

Explanation:

The nearby map component on the promotion records page allows a user to see which stores are running a promotion within their vicinity. This solution meets the requirement and also involves the least amount of custom development, as it is a standard feature of Consumer Goods Cloud. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 32.

asked 23/09/2024
Duncan Brundseaux
41 questions

Question 3

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Which statement is true about action plan templates?

Action plan templates can have multiple orders and delivery tasks
Action plan templates can have multiple orders and delivery tasks
Action plan templates can have multiple planogram, inventory and promotion checks
Action plan templates can have multiple planogram, inventory and promotion checks
Action plan templates are ready to use after saving
Action plan templates are ready to use after saving
Action plan templates are not extensible through Apex
Action plan templates are not extensible through Apex
Suggested answer: B

Explanation:

Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.

asked 23/09/2024
Tebogo Maphafo
36 questions

Question 4

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Which object is connected to Action Plan?

Assessment Task
Assessment Task
Visit
Visit
Action Plan Template item
Action Plan Template item
Retail Store
Retail Store
Suggested answer: B

Explanation:

An action plan is connected to a visit, which represents a scheduled or unscheduled interaction between a field rep and a retail store. A visit can have one or more action plans associated with it, depending on the tasks that need to be completed during the visit. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

asked 23/09/2024
Christopher Fiotes
35 questions

Question 5

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Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

Product
Product
Retail Store KPI
Retail Store KPI
Shipment
Shipment
Product Transfer
Product Transfer
Suggested answer: D

Explanation:

A product transfer is an object that represents the movement of products from one location to another, such as from a warehouse to a retail store. A user needs to be assigned a product transfer for the items to be listed in the delivery task, which is a type of action plan task that allows a field rep to deliver products to a retail store. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

asked 23/09/2024
Babatunde Ipaye
40 questions

Question 6

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A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

At the energy bar product SKU level
At the energy bar product SKU level
At the Alpine brand catalog level
At the Alpine brand catalog level
At the custom context field level
At the custom context field level
At the energy bar product category level.
At the energy bar product category level.
Suggested answer: D

Explanation:

Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.

asked 23/09/2024
Rio Ordonez
51 questions

Question 7

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Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
Create an opportunity and use CPQ to send the restaurant manager an enticing quote
Create an opportunity and use CPQ to send the restaurant manager an enticing quote
Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Suggested answer: C

Explanation:

The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

asked 23/09/2024
Yi-Jen Tung
36 questions

Question 8

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Which two standard capabilities are available when executing a promotion check in the field?

Viewing which products are included in the protection
Viewing which products are included in the protection
Marking the promotion as complete
Marking the promotion as complete
Taking a photo of the promotion
Taking a photo of the promotion
Changing the promotion planning dates
Changing the promotion planning dates
Changing the discounts on the products included in the promotion
Changing the discounts on the products included in the promotion
Suggested answer: A, C

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.

asked 23/09/2024
Jason Hicks
44 questions

Question 9

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When performing a search in an inventory check task which products are considered for the search?

All products created by the user
All products created by the user
All products associated with the retail store
All products associated with the retail store
All products owned by the user
All products owned by the user
All products in the organization
All products in the organization
Suggested answer: B

Explanation:

When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.

asked 23/09/2024
Marie Joyce Candice Dancel
42 questions

Question 10

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Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?

Setup in store location and associate planogram
Setup in store location and associate planogram
Enable Einstein Object Detection
Enable Einstein Object Detection
Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
Define planogram check task
Define planogram check task
Train Einstein Vision Models with marketing images of products to yield optimal results
Train Einstein Vision Models with marketing images of products to yield optimal results
Suggested answer: B, C, E

Explanation:

To set up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf, the following steps are recommended:

Enable Einstein Object Detection, which is a feature that allows you to detect and count multiple objects within an image.

Upload the training pictures as attachments to the planogram for Einstein Object Detection to work. A planogram is a visual representation of how products should be arranged on a shelf. The training pictures should show the actual shelf images with the products labeled and annotated.

Train Einstein Vision Models with marketing images of products to yield optimal results. Marketing images are high-quality images that show the product details clearly and consistently. Training with marketing images can improve the accuracy and performance of the object detection models. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

asked 23/09/2024
Tony Hartzell
34 questions
Total 68 questions
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