Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 4
List of questions
Question 31
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Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
Explanation:
Explanation:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
Question 32
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Which two levels can promotions be defined within the Consumer Goods Cloud?
Question 33
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For what two reasons would the standard record pages for tasks of type ''Other'' be visible instead of the KPI component
Question 34
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How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
Question 35
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Which of the following are supported KPI Type values for Retail Store KPI records?
Question 36
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A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
Question 37
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At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
Question 38
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Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?
Explanation:
Assortment Product, Promotion Product, and Store Product are three Consumer Goods Cloud objects that are linked to the product2 object in the CGC data model. These objects represent different aspects of products in relation to retail stores. They are:
Assortment Product, which represents a product that is part of an assortment list for a retail store. An assortment list is a list of products that should be available in a store based on various factors, such as seasonality, demand, or strategy.
Promotion Product, which represents a product that is part of a promotion for a retail store. A promotion is an offer or incentive that aims to increase sales or awareness of a product or brand.
Store Product, which represents a product that is associated with a specific retail store location. A store product contains information such as the quantity, price, and availability of the product in the store. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19-20.
Question 39
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When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
Explanation:
Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41
Question 40
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Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
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