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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 4

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Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

A.
The Salesforce admin has not created and activated a Salesforce survey
A.
The Salesforce admin has not created and activated a Salesforce survey
Answers
B.
The rep is missing the Create Surveys permission
B.
The rep is missing the Create Surveys permission
Answers
C.
A custom Assessment Task definition has not been created
C.
A custom Assessment Task definition has not been created
Answers
D.
A related survey invitation has not been generated
D.
A related survey invitation has not been generated
Answers
E.
The Retail Execution Survey Lighting Flow has not been action
E.
The Retail Execution Survey Lighting Flow has not been action
Answers
Suggested answer: A, D

Explanation:

Explanation:

Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:

The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.

A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

Which two levels can promotions be defined within the Consumer Goods Cloud?

A.
Account
A.
Account
Answers
B.
Product Category
B.
Product Category
Answers
C.
Retail Store Group
C.
Retail Store Group
Answers
D.
Product
D.
Product
Answers
E.
Retail Store
E.
Retail Store
Answers
Suggested answer: B, D

For what two reasons would the standard record pages for tasks of type ''Other'' be visible instead of the KPI component

A.
Lightning App Builder does not support configuration of the standard record pages to include the KPI component
A.
Lightning App Builder does not support configuration of the standard record pages to include the KPI component
Answers
B.
Salesforce Mobile App always displays the standard record pages
B.
Salesforce Mobile App always displays the standard record pages
Answers
C.
If related object is a custom object it will always display the standard record page
C.
If related object is a custom object it will always display the standard record page
Answers
D.
The record page Custom Task KPI Component has not been assigned to the concerned user profile
D.
The record page Custom Task KPI Component has not been assigned to the concerned user profile
Answers
E.
The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
E.
The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
Answers
Suggested answer: D, E

How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

A.
The photo is linked to the visit record
A.
The photo is linked to the visit record
Answers
B.
The photos Inked to the asset record
B.
The photos Inked to the asset record
Answers
C.
The photo is sent directly to the manager's email
C.
The photo is sent directly to the manager's email
Answers
D.
The photo is linked to the asset check task
D.
The photo is linked to the asset check task
Answers
Suggested answer: A

Which of the following are supported KPI Type values for Retail Store KPI records?

A.
Units
A.
Units
Answers
B.
Price
B.
Price
Answers
C.
Promotion
C.
Promotion
Answers
D.
Facing
D.
Facing
Answers
E.
Revenue
E.
Revenue
Answers
Suggested answer: B, D, E

A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?

A.
By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
A.
By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
Answers
B.
Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
B.
Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
Answers
C.
Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
C.
Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
Answers
D.
By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
D.
By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
Answers
Suggested answer: A

Explanation:

Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.

At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

A.
Location
A.
Location
Answers
B.
Retail Store Group
B.
Retail Store Group
Answers
C.
Retail Store
C.
Retail Store
Answers
D.
In-Store Location
D.
In-Store Location
Answers
E.
Account
E.
Account
Answers
Suggested answer: A, C, E

Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

A.
Assortment Product
A.
Assortment Product
Answers
B.
Delivery Product
B.
Delivery Product
Answers
C.
Assessment Task Product
C.
Assessment Task Product
Answers
D.
Promotion Product
D.
Promotion Product
Answers
E.
Store Product
E.
Store Product
Answers
Suggested answer: A, D, E

Explanation:

Assortment Product, Promotion Product, and Store Product are three Consumer Goods Cloud objects that are linked to the product2 object in the CGC data model. These objects represent different aspects of products in relation to retail stores. They are:

Assortment Product, which represents a product that is part of an assortment list for a retail store. An assortment list is a list of products that should be available in a store based on various factors, such as seasonality, demand, or strategy.

Promotion Product, which represents a product that is part of a promotion for a retail store. A promotion is an offer or incentive that aims to increase sales or awareness of a product or brand.

Store Product, which represents a product that is associated with a specific retail store location. A store product contains information such as the quantity, price, and availability of the product in the store. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19-20.

When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?

A.
Quip Documents, Einstein Predictions, and Price Optimization
A.
Quip Documents, Einstein Predictions, and Price Optimization
Answers
B.
Quip Documents, Einstein Predictions, and Custom Object Task List
B.
Quip Documents, Einstein Predictions, and Custom Object Task List
Answers
C.
DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
C.
DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
Answers
D.
DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
D.
DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
Answers
Suggested answer: B

Explanation:

Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:

Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.

Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.

Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41

Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

A.
Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
A.
Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
Answers
B.
Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
B.
Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
Answers
C.
Create a quick action to create a note addressed to a team member
C.
Create a quick action to create a note addressed to a team member
Answers
D.
Display a notification for every message that a team member sends while the Field Rep is on the app
D.
Display a notification for every message that a team member sends while the Field Rep is on the app
Answers
Suggested answer: B

Explanation:

https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5

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