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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 4

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Question 31

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Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

The Salesforce admin has not created and activated a Salesforce survey
The Salesforce admin has not created and activated a Salesforce survey
The rep is missing the Create Surveys permission
The rep is missing the Create Surveys permission
A custom Assessment Task definition has not been created
A custom Assessment Task definition has not been created
A related survey invitation has not been generated
A related survey invitation has not been generated
The Retail Execution Survey Lighting Flow has not been action
The Retail Execution Survey Lighting Flow has not been action
Suggested answer: A, D

Explanation:

Explanation:

Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:

The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.

A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

asked 23/09/2024
Vadym Popov
39 questions

Question 32

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Which two levels can promotions be defined within the Consumer Goods Cloud?

Account
Account
Product Category
Product Category
Retail Store Group
Retail Store Group
Product
Product
Retail Store
Retail Store
Suggested answer: B, D
asked 23/09/2024
Meghan Crofford
39 questions

Question 33

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For what two reasons would the standard record pages for tasks of type ''Other'' be visible instead of the KPI component

Lightning App Builder does not support configuration of the standard record pages to include the KPI component
Lightning App Builder does not support configuration of the standard record pages to include the KPI component
Salesforce Mobile App always displays the standard record pages
Salesforce Mobile App always displays the standard record pages
If related object is a custom object it will always display the standard record page
If related object is a custom object it will always display the standard record page
The record page Custom Task KPI Component has not been assigned to the concerned user profile
The record page Custom Task KPI Component has not been assigned to the concerned user profile
The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
Suggested answer: D, E
asked 23/09/2024
Santanu Roy
34 questions

Question 34

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How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

The photo is linked to the visit record
The photo is linked to the visit record
The photos Inked to the asset record
The photos Inked to the asset record
The photo is sent directly to the manager's email
The photo is sent directly to the manager's email
The photo is linked to the asset check task
The photo is linked to the asset check task
Suggested answer: A
asked 23/09/2024
Oleksii Ivanov
45 questions

Question 35

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Which of the following are supported KPI Type values for Retail Store KPI records?

Units
Units
Price
Price
Promotion
Promotion
Facing
Facing
Revenue
Revenue
Suggested answer: B, D, E
asked 23/09/2024
kevin klyn
36 questions

Question 36

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A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?

By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
Suggested answer: A

Explanation:

Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.

asked 23/09/2024
Aparna Roy
40 questions

Question 37

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At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

Location
Location
Retail Store Group
Retail Store Group
Retail Store
Retail Store
In-Store Location
In-Store Location
Account
Account
Suggested answer: A, C, E
asked 23/09/2024
alejandro capel
49 questions

Question 38

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Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

Assortment Product
Assortment Product
Delivery Product
Delivery Product
Assessment Task Product
Assessment Task Product
Promotion Product
Promotion Product
Store Product
Store Product
Suggested answer: A, D, E

Explanation:

Assortment Product, Promotion Product, and Store Product are three Consumer Goods Cloud objects that are linked to the product2 object in the CGC data model. These objects represent different aspects of products in relation to retail stores. They are:

Assortment Product, which represents a product that is part of an assortment list for a retail store. An assortment list is a list of products that should be available in a store based on various factors, such as seasonality, demand, or strategy.

Promotion Product, which represents a product that is part of a promotion for a retail store. A promotion is an offer or incentive that aims to increase sales or awareness of a product or brand.

Store Product, which represents a product that is associated with a specific retail store location. A store product contains information such as the quantity, price, and availability of the product in the store. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19-20.

asked 23/09/2024
jonathan siu
41 questions

Question 39

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When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?

Quip Documents, Einstein Predictions, and Price Optimization
Quip Documents, Einstein Predictions, and Price Optimization
Quip Documents, Einstein Predictions, and Custom Object Task List
Quip Documents, Einstein Predictions, and Custom Object Task List
DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
Suggested answer: B

Explanation:

Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:

Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.

Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.

Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41

asked 23/09/2024
EDMARCIO S BRITO
26 questions

Question 40

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Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
Create a quick action to create a note addressed to a team member
Create a quick action to create a note addressed to a team member
Display a notification for every message that a team member sends while the Field Rep is on the app
Display a notification for every message that a team member sends while the Field Rep is on the app
Suggested answer: B

Explanation:

https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5

asked 23/09/2024
Vojtech Danek
38 questions
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