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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 7

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Which step is required to link an Action Plan to a Visit record?

A.
Create an Action Plan based on the template where the template owners are the Sales Reps.
A.
Create an Action Plan based on the template where the template owners are the Sales Reps.
Answers
B.
Create an Action Plan Template by specifying Visit' as the target object and publish it.
B.
Create an Action Plan Template by specifying Visit' as the target object and publish it.
Answers
C.
Activate the Visit to generate Action Plan Tasks.
C.
Activate the Visit to generate Action Plan Tasks.
Answers
D.
Activate the Action Plan.
D.
Activate the Action Plan.
Answers
Suggested answer: B

Explanation:

To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?

A.
The team member must make sure Einstein Object Detection has been enabled.
A.
The team member must make sure Einstein Object Detection has been enabled.
Answers
B.
The team member must populate the custom context field on the assessment task.
B.
The team member must populate the custom context field on the assessment task.
Answers
C.
The team member must associate the In-Store Location to the Planogram for the functionality to work.
C.
The team member must associate the In-Store Location to the Planogram for the functionality to work.
Answers
D.
The team member must upload an image of the planogram to the assessment task's related documents.
D.
The team member must upload an image of the planogram to the assessment task's related documents.
Answers
Suggested answer: C

With which object is the promotion object directly associated?

A.
Retail Store Group
A.
Retail Store Group
Answers
B.
Promotion Channel
B.
Promotion Channel
Answers
C.
Retail Store
C.
Retail Store
Answers
D.
Products
D.
Products
Answers
Suggested answer: D

Which three fields are available on the Retail Store object that differentiate them from the Account object?

A.
Delivery Method
A.
Delivery Method
Answers
B.
Operating Hours
B.
Operating Hours
Answers
C.
Preferred Visit Hours
C.
Preferred Visit Hours
Answers
D.
Shipping Address
D.
Shipping Address
Answers
E.
Payment Method
E.
Payment Method
Answers
Suggested answer: A, B, C

For flow based tasks, which two statement are correct?

A.
A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.
A.
A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.
Answers
B.
Retail Visit KPIs always need a corresponding Retail Store KPI.
B.
Retail Visit KPIs always need a corresponding Retail Store KPI.
Answers
C.
Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
C.
Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
Answers
D.
Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.
D.
Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.
Answers
E.
Flow based tasks should never be used for tasks that require a Retail Visit KPI.
E.
Flow based tasks should never be used for tasks that require a Retail Visit KPI.
Answers
Suggested answer: A, C

A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A.
Store Performance Dashboard
A.
Store Performance Dashboard
Answers
B.
Team Performance Dashboard
B.
Team Performance Dashboard
Answers
C.
Lost Visit Store Performance Dashboard
C.
Lost Visit Store Performance Dashboard
Answers
D.
Product Performance Dashboard
D.
Product Performance Dashboard
Answers
Suggested answer: A

Explanation:

The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?

A.
Build the strategy using Workflows.
A.
Build the strategy using Workflows.
Answers
B.
Build the strategy using Flow Builder.
B.
Build the strategy using Flow Builder.
Answers
C.
Build the strategy using an Apex class.
C.
Build the strategy using an Apex class.
Answers
D.
Build the strategy using Process Builder.
D.
Build the strategy using Process Builder.
Answers
Suggested answer: C

Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?

A.
Retail Store KPI
A.
Retail Store KPI
Answers
B.
Assessment Task Definition
B.
Assessment Task Definition
Answers
C.
Delivery Tasks
C.
Delivery Tasks
Answers
D.
Assessment Indicator Definition
D.
Assessment Indicator Definition
Answers
Suggested answer: D

Explanation:

The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.


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