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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 6

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How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?

A.
Check-in through Einstein Vision
A.
Check-in through Einstein Vision
Answers
B.
Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
B.
Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
Answers
C.
Check-in through Salesforce Mobile App
C.
Check-in through Salesforce Mobile App
Answers
D.
Check-in through Salesforce Maps on mobile
D.
Check-in through Salesforce Maps on mobile
Answers
Suggested answer: C

Explanation:

A merchandiser can perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment by using the Salesforce Mobile App. The Salesforce Mobile App is a mobile version of Salesforce that allows users to access and use various features and tools on their mobile devices. A check-in is a feature that allows users to record their arrival at a location, such as a retail store, by using their device's GPS. A check-in can be performed by tapping the Check In button on the visit record in the Salesforce Mobile App. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.

Where are the results (actual values) of Custom Task KPIs stored?

A.
In the custom object.
A.
In the custom object.
Answers
B.
In the Retail Visit KPI record
B.
In the Retail Visit KPI record
Answers
C.
In the Retail Store KPI record
C.
In the Retail Store KPI record
Answers
D.
In the Visit Record
D.
In the Visit Record
Answers
Suggested answer: B

Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

A.
Tableau CRM Plus User
A.
Tableau CRM Plus User
Answers
B.
Retail Execution Lightning Plus
B.
Retail Execution Lightning Plus
Answers
C.
Tableau CRM Plus Admin
C.
Tableau CRM Plus Admin
Answers
D.
Lightning Direct Store Delivery
D.
Lightning Direct Store Delivery
Answers
E.
Action Plans
E.
Action Plans
Answers
Suggested answer: A

Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?

A.
Tableau CRM Modify All
A.
Tableau CRM Modify All
Answers
B.
Tableau CRM View
B.
Tableau CRM View
Answers
C.
Tableau CRM Plus User
C.
Tableau CRM Plus User
Answers
D.
CG Analytics User
D.
CG Analytics User
Answers
E.
Tableau CRM Growth
E.
Tableau CRM Growth
Answers
Suggested answer: C, D

Which are the two primary use cases for performing an in-store survey?

A.
Gathering data on inventory reconciliation
A.
Gathering data on inventory reconciliation
Answers
B.
Gathering feedback from customers, consumers shoppers, and staff
B.
Gathering feedback from customers, consumers shoppers, and staff
Answers
C.
Gathering point of sale data
C.
Gathering point of sale data
Answers
D.
Gathering data on promotions, inventory requirements and product quality
D.
Gathering data on promotions, inventory requirements and product quality
Answers
E.
Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
E.
Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
Answers
Suggested answer: B, D

Explanation:

Two primary use cases for performing an in-store survey are:

Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.

Gathering data on promotions, inventory requirements and product quality. An in-store survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products

Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?

A.
Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
A.
Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
Answers
B.
Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
B.
Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
Answers
C.
Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
C.
Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
Answers
D.
Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
D.
Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
Answers
Suggested answer: C

Explanation:

https://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_ataskd.htm&type=5

A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A.
Create an In-Store Location called Frozen Food Aisle'.
A.
Create an In-Store Location called Frozen Food Aisle'.
Answers
B.
Create a record type called 'Frozen Food Aisle on the task.
B.
Create a record type called 'Frozen Food Aisle on the task.
Answers
C.
Create a picklist field called location' to document the Frozen Food Aisle.
C.
Create a picklist field called location' to document the Frozen Food Aisle.
Answers
D.
Nothing as Product2 captures that the product is frozen.
D.
Nothing as Product2 captures that the product is frozen.
Answers
E.
Create a record type called 'Frozen Food Aisle' on the retail store.
E.
Create a record type called 'Frozen Food Aisle' on the retail store.
Answers
Suggested answer: A

Explanation:

To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Location called Frozen Food Aisle'. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler. By creating an In-Store Location for the frozen food aisle, the consultant can associate it with the products that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.

A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

A.
Other
A.
Other
Answers
B.
Planogram Check
B.
Planogram Check
Answers
C.
Inventory Check
C.
Inventory Check
Answers
D.
Custom
D.
Custom
Answers
Suggested answer: C

A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

A.
Turn the competitor's products around and re-perform the check.
A.
Turn the competitor's products around and re-perform the check.
Answers
B.
Contact the manager to create a new planogram.
B.
Contact the manager to create a new planogram.
Answers
C.
Cancel the task and perform the planogram check manually.
C.
Cancel the task and perform the planogram check manually.
Answers
D.
Edit product tags.
D.
Edit product tags.
Answers
Suggested answer: D

Explanation:

To prevent Einstein from marking the competitor's product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor's products are tagged correctly. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.

Which object is exclusively available to users in setup to perform direct store delivery?

A.
Shipment
A.
Shipment
Answers
B.
Delivery Task
B.
Delivery Task
Answers
C.
Order
C.
Order
Answers
D.
ProductTransfer
D.
ProductTransfer
Answers
Suggested answer: B
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