Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers
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Question 1
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?
Explanation:
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
Question 2
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
Explanation:
The nearby map component on the promotion records page allows a user to see which stores are running a promotion within their vicinity. This solution meets the requirement and also involves the least amount of custom development, as it is a standard feature of Consumer Goods Cloud. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 32.
Question 3
Which statement is true about action plan templates?
Explanation:
Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.
Question 4
Which object is connected to Action Plan?
Explanation:
An action plan is connected to a visit, which represents a scheduled or unscheduled interaction between a field rep and a retail store. A visit can have one or more action plans associated with it, depending on the tasks that need to be completed during the visit. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
Question 5
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
Explanation:
A product transfer is an object that represents the movement of products from one location to another, such as from a warehouse to a retail store. A user needs to be assigned a product transfer for the items to be listed in the delivery task, which is a type of action plan task that allows a field rep to deliver products to a retail store. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
Question 6
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
Question 7
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
Question 8
Which two standard capabilities are available when executing a promotion check in the field?
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
Question 9
When performing a search in an inventory check task which products are considered for the search?
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
Question 10
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?
Explanation:
To set up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf, the following steps are recommended:
Enable Einstein Object Detection, which is a feature that allows you to detect and count multiple objects within an image.
Upload the training pictures as attachments to the planogram for Einstein Object Detection to work. A planogram is a visual representation of how products should be arranged on a shelf. The training pictures should show the actual shelf images with the products labeled and annotated.
Train Einstein Vision Models with marketing images of products to yield optimal results. Marketing images are high-quality images that show the product details clearly and consistently. Training with marketing images can improve the accuracy and performance of the object detection models. Verified
Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
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