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Salesforce Certified Consumer Goods Cloud Accredited Professional Practice Test - Questions Answers, Page 2

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Question 11

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Which field is required for setting up Retail Store KPIs?

Effective to
Effective to
Retail Store Group
Retail Store Group
KPI Type
KPI Type
Promotions
Promotions
Suggested answer: C

Explanation:

KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.

asked 23/09/2024
Martine Cornax
34 questions

Question 12

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Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?

What tier has data describing the product with?
What tier has data describing the product with?
Which tier has the data you trust most?
Which tier has the data you trust most?
Which tier describes stock keeping units (SKL)?
Which tier describes stock keeping units (SKL)?
There is no need to ask a question choose level 7
There is no need to ask a question choose level 7
Suggested answer: C

Explanation:

A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.

asked 23/09/2024
k Solaimalai Raghu Raman
47 questions

Question 13

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GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

White Space Analysis
White Space Analysis
Sales Rep Performance
Sales Rep Performance
Sales Manager- Territory Performance
Sales Manager- Territory Performance
Account Insight
Account Insight
Suggested answer: A

Explanation:

White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

asked 23/09/2024
Easwari Lakshminarayanan
43 questions

Question 14

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Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

Visit Recommendations are automatically generated by recent case activities
Visit Recommendations are automatically generated by recent case activities
Visit Recommendations automatically take into consideration already created visits for the store
Visit Recommendations automatically take into consideration already created visits for the store
Visit Recommendations rules consider the store operating hours
Visit Recommendations rules consider the store operating hours
Visit Recommendations can be created using the Next Best Action Strategy
Visit Recommendations can be created using the Next Best Action Strategy
Suggested answer: B

Explanation:

Visit Recommendations are suggestions for field reps to visit certain stores based on predefined rules and criteria. One of the correct statements about Visit Recommendations is that they automatically take into consideration already created visits for the store, meaning that they do not recommend visiting a store that already has a scheduled or completed visit within a certain time frame. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.

asked 23/09/2024
Ramon Vieira da Rocha
37 questions

Question 15

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Which three statements are Correct about Store Products?

Store Products are automatically When shipment related tasks are completed
Store Products are automatically When shipment related tasks are completed
Store Products are required for Inventory Check Task to work
Store Products are required for Inventory Check Task to work
Store products are required for Promotion check task to work
Store products are required for Promotion check task to work
Store Products are required to search and scan functionality in the Inventory Check Task
Store Products are required to search and scan functionality in the Inventory Check Task
Store Products drive the order capture functionality.
Store Products drive the order capture functionality.
Suggested answer: B, D, E

Explanation:

Store Products are products that are associated with a specific retail store location. They have three correct statements about them:

Store Products are required for Inventory Check Task to work, which is a type of action plan task that allows a field rep to verify the availability and quantity of products in a store.

Store Products are required to search and scan functionality in the Inventory Check Task, which allows a field rep to find and scan products using their mobile device.

Store Products drive the order capture functionality, which allows a field rep to create orders for products based on their availability and demand in a store. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

asked 23/09/2024
Alan Phillips
43 questions

Question 16

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Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?

Create an action plan template with a Delivery Task and assign it to a Visit
Create an action plan template with a Delivery Task and assign it to a Visit
Assign the Lightning Direct store Delivery permissions set to the user
Assign the Lightning Direct store Delivery permissions set to the user
Define Assessment Indicator Definitions for Delivery task
Define Assessment Indicator Definitions for Delivery task
Change the Action Plan Type Delivery
Change the Action Plan Type Delivery
Assign the Action Plans permission set to the Sales Manager .
Assign the Action Plans permission set to the Sales Manager .
Suggested answer: A, B, E

Explanation:

To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:

Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.

Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.

Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

asked 23/09/2024
Monterio Weaver
33 questions

Question 17

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Which of the following represent the three ways of performing a promotion check during an in-store visit?

Clearance Promotion, Volume Promotion, and Product Coupons
Clearance Promotion, Volume Promotion, and Product Coupons
Individual product, Product Coupons, and Volume Promotion
Individual product, Product Coupons, and Volume Promotion
Unit Promotion, Product Category, and Product Coupons
Unit Promotion, Product Category, and Product Coupons
General Promotion, Individual Product, and Product Category
General Promotion, Individual Product, and Product Category
Suggested answer: D

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:

General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.

Individual Product, which checks if a specific product is part of a promotion at the store.

Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.

asked 23/09/2024
Mehdi BELGAS
46 questions

Question 18

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Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

In Store Products
In Store Products
Promotion List
Promotion List
Promotion Details
Promotion Details
Cart Review
Cart Review
Inventory Check
Inventory Check
Suggested answer: A, B, E
asked 23/09/2024
alejandro capel
49 questions

Question 19

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Which three Survey invitations are displayed in the In-Store Survey task during a visit?

Survey invitations associated with the visit
Survey invitations associated with the visit
All Survey invitations targeted to a contact or user
All Survey invitations targeted to a contact or user
All open Survey invitations
All open Survey invitations
Survey invitations associated with the Retail Store
Survey invitations associated with the Retail Store
Survey invitations associated with the Store Primary Contact
Survey invitations associated with the Store Primary Contact
Suggested answer: A, D, E

Explanation:

Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified

Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

asked 23/09/2024
TREVOR COLLEDGE
45 questions

Question 20

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Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?

Define Assessment Indicator Definition to capture within survey
Define Assessment Indicator Definition to capture within survey
Create a Retail Store KPI record of 'Survey Type'
Create a Retail Store KPI record of 'Survey Type'
Create a Survey record using Salesforce survey application
Create a Survey record using Salesforce survey application
Generate survey invitations for the retail store 'Primary Contact'.
Generate survey invitations for the retail store 'Primary Contact'.
Define an Assessment Task Definition of type 'In-Store Survey'
Define an Assessment Task Definition of type 'In-Store Survey'
Suggested answer: B, C, D
asked 23/09/2024
Nicola Pinotti
52 questions
Total 68 questions
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