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Question 78 - Certified Data Architect discussion

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Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Most of their sales team has already migrated to Salesforce for daily use, although a few users are still on the old CRM until some functionality they require is completed. Which two techniques should be used for smooth interoperability now and in the future.

A.
Replicate ongoing changes in the legacy CRM to Salesforce to facilitate a smooth transition when the legacy CRM is eventually retired.
Answers
A.
Replicate ongoing changes in the legacy CRM to Salesforce to facilitate a smooth transition when the legacy CRM is eventually retired.
B.
Specify the legacy CRM as the system of record during transition until it is removed from operation and fully replaced by Salesforce.
Answers
B.
Specify the legacy CRM as the system of record during transition until it is removed from operation and fully replaced by Salesforce.
C.
Work with stakeholders to establish a Master Data Management plan for the system of record for specific objects, records, and fields.
Answers
C.
Work with stakeholders to establish a Master Data Management plan for the system of record for specific objects, records, and fields.
D.
Do not connect Salesforce and the legacy CRM to each other during this transition period, but do allow both to interact with the ERP.
Answers
D.
Do not connect Salesforce and the legacy CRM to each other during this transition period, but do allow both to interact with the ERP.
Suggested answer: B, C

Explanation:

Specify the legacy CRM as the system of record during transition until it is removed from operation and fully replaced by Salesforce. This is a good technique to ensure data consistency and avoid conflicts between the two systems. Work with stakeholders to establish a Master Data Management plan for the system of record for specific objects, records, and fields.This is another good technique to define the data governance and stewardship policies and processes for managing data quality and integrity across multiple systems

asked 23/09/2024
Daniela Stojanovska
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